After Sales Services
Hitachi Energy Sweden AB / Chefsjobb / Västerås
2025-01-24
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hela Sverige The Opportunity
Join our dynamic Global Delivery Center (GDC), where we specialize in delivering premier Quote to After Sales Services for Grid Automation and communication products. Our dedicated team of three is passionate about providing world-class service to our customers. We are looking for a driven and enthusiastic individual to join us on this exciting journey and elevate their customer management skills to new heights.
How you will make an impact
Follow established routines to review and approve quotations and responses to customers according to set requirements
Handle all types of After Sales services inquiries from start to finish with high quality and timely responses in line with Hitachi Energy's business ethics rules. Inquiries include standard and non-standard quotations, warranty services, and reclamations
Collaborate with related departments to investigate ambiguities during the process, order booking, and ensure customer orders are delivered
Identify areas for improvement in daily activities
Guide customers professionally, regardless of the question
Your Background
Relevant degree and experience in sales, marketing, or production
Knowledge of after-sales quotation and order processes and an understanding of electric power plants
Experience with tools like SAP Reiwa, Powershop, Pricing Configurator, SFDC, or any relevant configure-quotation-pricing tools
Problem-solving ability and ownership of actions. Thinks independently and challenges traditional solutions
Able to work both independently and in a team. Individual contributor with in-depth knowledge in a specific area
Fluent in English. Swedish is an advantage
What we offer
Collective agreement
Flexible working time
Health care and wellness allowance
Fantastic career possibilities within Hitachi Energy both within Sweden and globally
Mentor to support you throughout onboard phase
Various trainings and education supporting employee development
Diversified company with over 70+ nationalities working in Sweden
Supplementary compensation for parental leave
Employee Benefit Portal with thousands of discounts and perks
Additional information
Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply for this position!
Recruiting Manager Hamsashri Mahesh,
hamsashri.mahesh@hitachienergy.com, will be happy to answer your questions regarding this position. Union representatives - Sveriges Ingenjörer: Bo Almgren, +46 107-38 14 17; Unionen: Karin Ulvemark, +46 107-38 51 42, Ledarna: Frank Hollstedt, +46 10 7387043.
All other questions should be directed to Talent Partner Ingrid Schjelderup,
Ingrid.schjelderup@hitachienergy.com.
Så ansöker du Sista dag att ansöka är 2025-07-22
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Hitachi Energy Sweden AB (org.nr 556029-7029)
721 36 VÄSTERÅS
Arbetsplats Hitachi Energy, Västerås
Jobbnummer 9122514