After Market Quality Technical Support Specialist
Cevt Ab, Quality / Maskiningenjörsjobb / Göteborg
2016-09-27
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hela Sverige Visa alla jobb hos Cevt Ab, Quality i Göteborg China Euro Vehicle Technology AB, CEVT, is a development centre for future cars of the Geely Group.
CEVT covers all aspects of passenger car development - from the total architecture, powertrain and drive line components, to top hat engineering as well as the vehicles' exterior design. If we are to succeed we need to attract the right people. CEVT currently consists of over 1900 people and is growing fast. The company is located in Gothenburg, Trollhättan and in Hangzhou, China.
www.cevt.seIf you share our passion for engineering and innovation, and want to work in a global organisation that embraces diversity, CEVT could be the right place for you.
We currently have the following job opening;
After Market Quality Technical Support Specialist
An After Market Quality, AMQ - Technical Support Specialist is managing the third line support requests from all markets. A support request can be about attribute deviation as well as broken parts.
The main market where the cars are sold, initially, is China. The vehicle production plants are located in China.
Support will normally be offered from office in Gothenburg. Periodically when needed support will be carried out by visiting workshops and/or training facilities in China.
Technical Support communication will be operated via a report system. The interface towards the market is via the National Sales Company, NSC.
Beyond managing support requests the Technical Support Specialist will deliver training to less experienced AMQ engineers and NSC engineers and act as mentor to Technical Support colleagues when applicable.
Responsibilities and tasks
• Manage the Support request reports according to service level agreement
• With remote take over, perform sw download in cars
• Refine information in reports and deliver report content to other parts of AMQ, on request
• Create and maintain a network about where to get expertise for the different areas of the car
• Participate at Technical presentations/conferences on the Market, when applicable
• Act as mentor for new employed Technical Support Engineer
Requirements
• B.Sc. or several years of relevant experience
• At least 5 years' experience from working hands on with fault tracing and/or repair in cars
• At least 5 years' experience from working in a technical support role for cars
• Experience shall include deep knowledge and fault tracing in car software structure
• Experience shall include ability to do analysis from vehicle logging equipment, for example CAN logger
• Experience shall include attribute judgement and ability to draw conclusions from engine behaviour, noise, vibration and harshness input information. For example from audio file or by driving.
• Experience from an international and multi-language environment
• Excellent written and oral communication skills
• Fluency in English, both oral and written. Chinese and/or other European language is meritorious.
• Self-starter with ability to prioritize and manage multiple tasks in a dynamic and developing organization
• Strong interpersonal skills, ability to build relationships with colleagues and external partners
• Able to travel when needed to support operations in China
• Cultural awareness, especially Asian - European culture
• Driving licence for car
What we offer
CEVT offers you an exciting and challenging job in a fast growing and developing company. We are a diverse company with more than over 20 nationalities and we appreciate the competence and experience all our employees contribute with. We offer you an atmosphere and culture with a team spirit and a can-do-attitude to share our knowledge and together tackle and find solutions to our challenges.
If you have an open mindset to new innovative ways of working and want to be part of a global and agile team, you might be our next colleague. Welcome with your application today.
Varaktighet, arbetstid
100%. Tillträde: As soon as possible tillsvidareanställning
Publiceringsdatum2016-09-27ErsättningMonthly salary
Så ansöker duSista dag att ansöka är 2016-10-09
Ange följande referens när du ansöker: 2016/240
Klicka på denna länk för att göra din ansökanKontaktBengt-Allan Wendelhag, Manager +46 (0)721 84 35 33
Magnus Blixt, Recruiter +46 (0)721 84 38 91
FöretagCEVT AB, Quality
AdressCEVT AB, Quality
Theres Svenssons gata 7
41755 Göteborg
KontorsadressTheres Svenssons gata 7
Jobbnummer 3071196
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