Admissions Assistant Legoland Uk

Legoland Windsor / Kassapersonalsjobb / Ospecificerad arbetsort
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ADMISSIONS ASSISTANT JOB DESCRIPTION
The Admissions Department is responsible for welcoming our guests and providing them with information to make the most of their day. Previous cash handling and customer service experience is an advantage, however not essential, as full training will be given.
The Admissions Department consists of six areas - Car Parks, Ticket Selling, Ticket Monitoring, Annual Pass Sales, Guest Services and Group Admissions. As an Admissions Assistant you would be trained to work in at least two areas, excluding Guest Services and Group Admissions as these positions require additional skills, such as feedback handling.
Cash handling, a desire to provide the ultimate Guest Services and problem solving skills are extremely desirable. Working hours are dependent on the expected attendance and are generally part-time in nature. Earliest start time is 7 a.m. and latest finishing time is up to one hour after the official park closing time.
GUEST SERVICES JOB DESCRIPTION
Guest Services provide assistance and information to guests if and when they require it. Enquiry's are not just about the park, but also include where to stay, train and bus timetables etc. The staff also deal with lost property and manage the lost parent/child procedure. Guest Services are responsible for selling tickets in the afternoons once the ticket booths have closed down and are on hand to receive both positive and negative feedback.
Customer service, complaint handling and problem solving skills are essential for this role. Previous cash handling and computer knowledge is an advantage, however not essential as full training will be given. Guest Services closes as soon as the last guest leaves the park therefore staff are required to stay later than the other positions. Earliest start time will be 8.30am, and will be an approximate 8-hour day.

Publiceringsdatum
2008-03-08

Anställningstyp/arbetstider
Visstidsanställning 6 månader eller längre
Heltid
See text

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2008-03-08
ALL APPLICATIONS are online through the website www.legoland.co.uk/jobs
where there is a full list of jobs, as well as employment descriptions and benefits.
Speaking excellent English is required. Successful applicants will be accommodated in host families in Windsor.

Kontakt
Martin Green, martin.green@legoland.co.uk

Facklig kontakt
martin.green@legoland.co.uk

Företag
LEGOLAND Windsor

Kontorsadress
LEGOLAND Windsor
Winkfield Road

Kontaktuppgifter
Telefonnummer: 0044-1753626151
Faxnummer: 0044-1753626143

Jobbnummer
155809

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