Administrator Donor Service
Insamlingsstift Kvinna Till Kvinna / Kundservicejobb / Stockholm
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hela Sverige Visa alla jobb hos Insamlingsstift Kvinna Till Kvinna i Stockholm Do you have experience working with donor relations or customer service? Are you service minded and share our beliefs for women's rights? Then you might be our new colleague!
Kvinna till Kvinna's Fundraising unit is looking for a substitute Administrator with focus on donor service. We offer you a versatile job where you work independently in a development-driven team of four people.
Deadline for applying: 12 September, 2021
The Kvinna till Kvinna Foundation has defended women's rights since 1993. For every woman's right to be safe and to be heard. Today we are one of the world's leading women's rights organisations, working directly in areas affected by war and conflict to strengthen women's influence and power. We work closely together with over 150 local partner organisations across 20 countries to end violence against women, reach lasting peace and close the gender gap once and for all. The future is equal. And together, we are change.
About the job
The position as Administrator Donor Service is a part of Kvinna till Kvinnas Fundraising Unit within the Communications Department. This position is a service function for both donors and colleagues. An important part of your assignment is to collaborate with others in the organisation to increase the efficiency of our donor service.
Key responsibilities include;
Provide service to our individual and corporate donors by phone and email
Work proactively to quality ensure our administrative routines in our customer management system
Register donor information in our customer management system
Produce reports and statistics
Make sure that payments and direct debit are handled correctly
Send letters, materials, and orders to donors on a daily basis
About you
You are self-driven, good at administration, well organised and communicative. You enjoy working in a team and have a genuine interest in communication and customer relationships. You are solution focused with the ability to prioritise among tasks.
You need to at least have;
Experience of working with customer service
Experience of working with donor databases or some form of customer management system
Good knowledge of Microsoft Office
Fluency in English and Swedish, both written and spoken
Merits
Experience of working with donor relations and service
Experience of working in an NGO
Experience of working in Salesforce
Terms & conditions and what we offer
This is a temporary full-time position until 30 October 2022.
Start of employment: 1 December, 2021
The position is based in Stockholm
Kvinna till Kvinna has collective agreement (Tjänstemän Fremia, Unionen och Akademikerförbunden). Regulated hours apply to this position.
Please also note that due to the nature of the work only women (legal and/or self-identified) applicants will be considered. Otherwise, we strive for diversity.
Application
Deadline for application is 12 September, 2021
The application and cv should be written in Swedish.
Please note that we only accept applications through our job site.
Questions
If you have any questions regarding the position, please contact Linda Kaplan, Head of Fundraising,
linda.kaplan@kvinnatillkvinna.seFor information on the recruitment process, please contact HR Officer Filippa Klintberg
Filippa.klintberg@kvinnatillkvinna.seTo contact representatives for the local unions, send an email to
fackstyrelsen@kvinnatillkvinna.se Öppen för alla
Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Publiceringsdatum2021-08-31Så ansöker duSista dag att ansöka är 2021-09-12
Klicka på denna länk för att göra din ansökanAdressInsamlingsstift Kvinna Till Kvinna
Slakthusplan 3
12162 STOCKHOLM
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Insamlingsstift Kvinna Till Kvinna,
http://www.kvinnatillkvinna.se Slakthusplan 3 (
visa karta)
121 62 STOCKHOLM
Jobbnummer 5934596
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