Account Support Manager - Volvo

Njs Sweden Filial / Säljarjobb / Göteborg
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Introduction:
ROI is a market-leading Sales Support agency based in the UK employing c.300 people. ROI supports a range of automotive manufacturers in their fleet sales activity by providing sales support, account management and business centre activities designed to increase the market penetration of some of the world's most recognisable vehicle brands.
We have major accounts with clients including but not limited to Volvo, Volkswagen Group, PSA Group, BMW and Honda.
Our office in Gothenburg is based on-site at Volvo and employs a small team tasked with managing the key global accounts of the field-based fleet sales team based in key global markets.

The role:
ROI is looking to recruit an Account Support Manager.
Reporting to manager of the fleet support centre, you will be responsible for:
Coordination of Volvo's response in a timely manner to Tenders from major global corporate customers
Calculating and then submitting global fleet bonuses for payment
Liaising with customers to clarify important information and deadlines
Direct liaison with account teams in other continental locations. You will be responsible for co-ordinating tenders for orders to ensure maximum share of fleet purchases
Capturing of key information pertinent to the issuing of contracts / support terms to major customers and ensuring that information is captured accurately and in a timely fashion
Maintaining key customer relationships and ensuring queries are responded to promptly and that the brand is promoted accurately
Updating the CRM systems and ensuring all performance measures are met

The successful candidate should possess:
An understanding of typical tendering / procurement processes, preferably on a continental or global basis
Excellent communication and influencing skills- you should be able to confidently interact with a range of both internal and external customers
Exceptional administrative skills- you should be able to work quickly and accurately
Excellent IT skills demonstrated through the use of Excel, Word and preference that you will have worked with a sales process/CRM or procurement bid system: such as Microsoft Dynamics, Salesforce, Siebel, SAP, Citrix, SAGE CRM etc.
A calm, friendly personality and the ability to remain measured under pressure
It will help your application to be able to demonstrate an understanding of the automotive industry
Excellent written skills and a keen eye for detail

Qualifications:
You should have attained a good level of secondary education as a minimum.
It is essential that you speak fluent English and have a strong awareness of business vocabulary.
Additional European languages would be advantageous to your application.

The process:CV submitted (in English)
Telephone interview with the Resourcing Manager
Online aptitude testing (Thomas International)
Face to Face interview with the Hiring Team in Gothenburg
Offer.

The closing date for applications is: 12.11.19

Publiceringsdatum
2019-10-24

Så ansöker du
Sista dag att ansöka är 2019-11-12

Adress
Njs Sweden Filial
VAK building, Assar Gabrielssons väg
40531 GÖTEBORG

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Njs Sweden Filial (org.nr 516409-7478)
VAK building, Assar Gabrielssons väg (visa karta)
405 31  GÖTEBORG

Ansökan
E-post: michael.scarff@volvocars.com

Arbetsplats
Volvo Cars

Jobbnummer
4883363

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