Account Manager to White Label Agency
Professionals Nord Skaraborg AB / Säljarjobb / Lidköping
2026-02-09
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hela Sverige Overview
White Label Agency (WLA) provides white label WordPress development services to US-based digital agencies. Our team has produced 5,000+ WordPress builds and has grown from a team of 1 developer in 2013 to our current size of 150+ professionals across 4 different countries.
We are seeking a detail-oriented and client-focused Account Manager to join our team. This role is responsible for managing the full project lifecycle, from onboarding meetings to completion, while ensuring efficient communication with internal and external parties, timely delivery, and exceptional quality.
The ideal candidate should have strong organizational and communication skills, the ability to translate technical aspects in a client-friendly way, and an eagerness to establish and maintain long-term collaborations.
Business language: English (no Swedish required)
Position type: On-site, full-time (Monday-Friday)
Location: Stenportsgatan 92 53153 Lidköping, Sweden
Key Responsibilities
Client Communication & Project Delivery
Serve as the main point of contact for clients throughout the project lifecycle, answer their questions and inquiries
Book and handle meetings with the clients
Translate technical details and project specifications into clear, client-friendly explanations
Communicate project status, progress, and any timeline or technical changes clearly and promptly to clients and internal teams
Follow up with clients after project completion to get their feedback. Address post-delivery concerns (if any)
Build and maintain strong, long-term relationships with clients, ensuring trust and ongoing collaboration
Advocate for clients within the WLA teams, ensuring clients' projects are prioritized effectively, delivered on time, and handled according to WLA standards
Project Planning & Execution
Manage the full project lifecycle from the onboarding meetings to completion, ensuring that all objectives, timelines, and deliverables are met
Develop clear project plans in collaboration with client team members and internal teams. Define deadlines and milestones accordingly
Identify potential risks or issues that could impact project success, such as resource constraints or technical challenges Communicate with relevant internal and external teams and work proactively on solutions
Collect all necessary project details, files, and assets. Ensure they are aligned with the project specification and standards
Proactively oversee the quality of deliverables at every stage, make sure they meet client expectations and WLA standards
Document and store the files and assets properly, in accordance with WLA and the client's policies
Maintain accurate records in CRM, including upsell pipelines and client activity
Team Coordination
Coordinate between internal and external cross-functional teams to ensure smooth project flow and timely delivery
Support internal process improvements aimed at enhancing efficiency and client satisfaction
Requirements
Minimum 2 years of experience in account management, sales, IT project management or a similar role
Fluency in English
Excellent written and verbal communication skills
Excellent organization and time management skills
Detail-oriented with a proactive, client-first mindset
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)
Plus to Have
Hands-on project management experience
Understanding of WordPress
Experience working with the US clients
Familiarity with project management tools and CRM systems
WLA Vision, Mission and Core Values
Vision
Our vision is to contribute to a "bright future"for our customers, our community, our team, and ourselves.
Mision
Our mission is to provide subscription-based consultancy services to digital agencies. We are obsessed with providing "great communication" to our customers.
Core Values
Teamwork
Growth
Sustainability
Compensation & Benefits
Our compensation model includes a monthly fixed base salary.Our benefits include:
A monthly allowance added to your salary to promote a healthy lifestyle (Friskvårdsbidrag)
Pension benefit: Tjänstepension ITP1
Free coffee and tea at the office
Chance to work with international teams and different cultures
Yearly performance reviews and an opportunity to develop your career within the company
Summary & application
We are looking for someone with a passion for technology, excellent communication skills and a strong competency to work independently. If you feel like you are a good match for this position, please do not hesitate to apply! In this recruitment, we are collaborating with Professionals Nord. If you have any questions or would like more information, please contact Monika Psag-Milicic at 0734- 116854 or
monika.psag-milicic@pn.se. We work with ongoing selection, and the position may be filled before the application deadline. Therefore, you are warmly encouraged to submit your application as soon as possible. Please note that we do not accept applications via email - apply directly through the advertisement.
Så ansöker du Sista dag att ansöka är 2026-03-08
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Professionals Nord Skaraborg AB (org.nr 559348-9031),
https://thewhitelabelagency.com/ Arbetsplats White Label Agency
Kontakt Monika Psag-Milicic
monika.psag-milicic@pn.se Jobbnummer 9730550