Account Manager to inRiver
Inriver / Säljarjobb / Malmö
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inRiver is a highly ambitious, global company with 70 % growth in the software industry. At inRiver, you are guided by our values and work in an entrepreneurial atmosphere. You team up with amazingly talented people where our strong High Five culture provides a collaborative platform supporting our globally growing organization.
We invest in your professional growth and with us you develop your skills playing a crucial part in shaping the market for Product Marketing and Product Information Management - right in the centre of the global digital transformation.
About the job & the team
inRiver is expanding its Services team to support the continued growth. You will be a part of a global Services team in Malmö supporting Cloud based PIM solutions in a fast moving and high growth market.
As the first Account Manager at inRiver, reporting to the VP Services, there will be great opportunities to contribute to the development of this part of the Services team. You will have a great degree of freedom to organize, plan and execute your work. inRiver Services Account team will manage and maintain Customer agreements as well as agreement related activities and ensure that commitments are met and tracked. The team will, in a data driven manner, work proactively to find new opportunities and analyse usage trends, feeding call-to-actions to others such as Sales and Customer Success, helping Customers through their Customer journey.
Key Responsibilities
Administration, maintenance and content management of agreements
Assistance with negotiation of agreements and issuing quotes
Using data to identify upsell opportunities and transform opportunities to actionable tasks
Creation and management of upsell programs
Analysis of usage data to elevate the Customer journey
Creating call-to-actions for Customer Success
Measurement and follow-up of established goals and KPIs
Requirements
• +3 years' experience in customer facing roles such as sales, customer success or support
• Proven track record of execution and organizational achievements
• Language;
• Native Swedish speaking
• Excellent written and verbal communication skills in English
• Location: Malmö
• Ability to travel up to 25 %
It will be considered an additional qualification if you also have:
• Experience from working with sales in SaaS software within E-Commerce, WCMS or Marketing software
• Experience from working with sales in software within E-Commerce, WCMS or Marketing software
• Experience working within PIM
• Language: German and/or Dutch
Core values / Behavioral requirements - a high five mentality:
The successful employee will be self-motivated, flexible and dependable. You are service minded and have a great ability to build relationship with customers. You have strong communication skills and are a great presenter and negotiator. We are looking for a person what have a commercial understanding and are highly organized and efficient.
We also want you to like our core values:
Have fun while winning!
Be agile and move fast
Simplicity in everything we do
Building trust
Embrace responsibility
No one of us is as smart as all of us!
Varaktighet, arbetstid
Heltid Anställningstid enligt överenskommelse
Publiceringsdatum2018-06-15ErsättningLön enligt överenskommelse
Så ansöker duSista dag att ansöka är 2018-12-02
Klicka på denna länk för att göra din ansökanKontaktJulia Frank +46705347857
FöretaginRiver
AdressinRiver
Södra Tullgatan 4
21140 Malmö
KontorsadressSödra Tullgatan 4, Malmö
Jobbnummer 4206451
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