Account Manager at Avinode!
Adecco Sweden AB / Säljarjobb / Göteborg
2017-10-31
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hela Sverige We are looking for an Account Manager with an established record of generating revenue through strong, long-term customer relationships as well as a deep interest and passion for SasS solutions, aviation, and innovation.
Avinode was the first company to move business aviation online, disrupting an entire industry with a technology-first mindset.
Today, we operate a growing suite of applications that 6,000+ air charter professionals use to do their everyday work. We take our role in their businesses seriously and make a point of delivering consistently excellent customer service and unrivaled, ever-improving products.
This level of sophistication doesn 't stop us from having fun, however. We "Noders" find it important to enjoy an open and friendly work atmosphere, where a bit of quirky humor is always welcome. With 45 employees in Gothenburg and 30 in Miami and Portland, our flexible and collaborative culture empowers every single person to come forward with new ideas, to make mistakes and initiate dialogue.
As an Account Manager, your focus will be to grow long-term, strategic relationships with existing accounts while leveraging those relationships to find new revenue opportunities. Your consultative approach and refined customer service skills will ultimately help the industry work more effectively, one customer at a time. You should be hardworking while still knowing how to have fun and be passionate about delivering today while building tomorrow.
What you 'll do
• Manage a defined territory with a portfolio of 125+ accounts and build strong relationships with those customers to maintain a high rate of subscription renewals
• Deliver on revenue targets and execute according to Avinode 's best practices and processes
• Analyze customer engagement within our platform and use influential skills to recommend solutions and change user behavior in an effort to maximize subscription value for the Member
• Maintain a high level of customer service to build trust, gather feedback, and enhance the overall customer experience as well as support the account with day to day needs
• Increase customer entanglement by upselling them on various solutions within Avinode 's ecosystem of products
• Cross-sell other products within the Avinode Group by working collaboratively with cross-functional teams to drive revenue with new and existing customers
• Participate in internal project teams that range from product development to event coordination
• Work in an open and fast-paced office environment where knowledge is being transferred on a continual basis
Who You Are
• A seasoned, tech-savvy sales representative with experience in SaaS B2B selling
• Numbers-driven and passionate about sales
• Excellent problem-solving and negotiating skills through effective communication
• Fluent in the English language without any restrictions
• Analytical and a critical thinker - you use both data, member feedback and team input as a basis of your assessments and recommendations
• Adaptive to different customer personalities while being able to find commonality to establish trust and a productive working relationship
• Highly motivated, entrepreneurial, energetic, and able to thrive in a high-performing organization
• Strong believer that customer service is a driving component of customer success
• Outgoing, genuine personality that can make a good first impression
• Embracing of a dynamic work environment and industry, where change is the only constant
• Never satisfied - you are constantly looking to improve both yourself and the business by experimenting and trying new approaches and tools
• Able to work from the Gothenburg Office daily with 20% domestic work travel
Are you interested?
The position shall be filled soonest and therefore the recruitment process will be ongoing during the application period. If you are interested, please apply as soon as possible. Attach CV and cover letter in your application. The assignment will start in November at latest and you will be employed by Avinode.
As a first step in the recruitment process, you will receive one or more tests sent to your e-mail. Adecco uses tests as part of the process in order to make a quality-assured and an assessment that is as fair as possible. The recruiter goes through the applications received continuously and makes a first selection. If you have the profile and competences we are looking for, you will be contacted for a telephone interview. Those who pass this stage of the process will get the opportunity to come to Adecco and meet the recruiter for a personal interview.
If you have questions about the position or the recruitment process you are welcome to contact the recruiter Caroline Carlsson at 031-725 45 39 or
caroline.carlsson@adecco.se. All contact regarding this assignment is referred to Adecco.
We look forward to your application!
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2017-10-31ErsättningFast lön + provision
Så ansöker duSista dag att ansöka är 2017-11-14
Klicka på denna länk för att göra din ansökanKontaktCaroline Carlsson 031-725 45 39
FöretagAdecco Sweden AB
AdressAdecco Sweden AB
Östra Hamngatan 26-28
41109 GÖTEBORG
KontorsadressÖstra Hamngatan 26-28
Jobbnummer 3776070
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