Account Manager
WorkWide AB / Administratörsjobb / Karlstad
2026-08-27
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hela Sverige Visa alla jobb hos WorkWide AB i Karlstad Job Title: Account Manager Location: Ruislip, London Employment Type: Full Time Start date: Immediate Start About us Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible. We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential. About the Role At Crown Mobility Services, we specialise in supporting organisations and their employees as they navigate international assignments and domestic moves. You will work to deliver tailored mobility solutions encompassing visa and immigration support, destination services, and ongoing relocation assistance to ensure each transition is as smooth and stress-free as possible. We are seeking a Swedish-speaking Account Manager to join our World Mobility business, based in Ruislip, with responsibility for managing and growing a portfolio of corporate client accounts across Sweden and the UK. Reporting into the EMEA World Mobility leadership, this role is accountable for maintaining strong, consultative client relationships, ensuring high levels of client satisfaction and retention, and identifying opportunities to grow existing accounts through additional services and solutions. This role would suit an individual with experience in account management within Global Mobility, Relocation, SaaS, or professional services, who enjoys working in a client-facing, relationship-driven environment across international markets. What You'll Do Client Account Management Own and manage a portfolio of corporate client accounts in Sweden and the UK
Act as the primary point of contact for assigned accounts, building trusted, consultative relationships
Develop a sound understanding of each client's business, mobility programmes, and strategic priorities
Ensure a consistently high-quality client experience, aligned to Crown service standards
Account Growth & Retention Identify and progress up-sell and cross-sell opportunities within existing accounts
Partner with internal stakeholders to deliver tailored solutions to client needs
Support contract renewals, pricing discussions, and service reviews
Contribute to revenue growth and client retention targets
Client Engagement & Delivery Support Prepare and deliver client presentations, account reviews, proposals and RFP responses
Support solution demonstrations and service explanations where required
Work closely with operations, service delivery, and global colleagues to ensure seamless service execution
Attend selected client, sales, or industry events as required
Sales Execution Manage sales activity in the Sweden territory, including;Prospecting and lead generations
Client meetings and presentations
Negotiation and closing of deals
Meet individual targets and activity metrics
Build and maintain strong relationships with key clients and partners.
CRM & Reporting Maintain accurate and up-to-date records within CRM
Track account activity, opportunities, and pipeline development
Produce account updates and reports as required
What We're Looking For Fluent Swedish and English (spoken and written)
Experience in Account Management or Client Relationship Management
Background in Global Mobility, Relocation, SaaS, or service-based B2B environments
Strong experience of virtual and face-to-face client communication
Ability to understand, interpret, and respond to complex client needs
Experience working with CRM systems
Strong organisational skills with the ability to manage multiple client accounts
Desirable Experience supporting Nordic / Swedish corporate clients
Exposure to proposals, bids, or RFP processes
Experience working in a matrix or international organisation
Personal Attributes Client-focused, professional and credible
Confident communicator with strong listening skills
Highly organised and able to prioritise workload effectively
Commercially aware, with a solutions-oriented mindset
Discrete and confident handling confidential client information
Comfortable working to revenue, retention, and activity targets
Why Join Crown World Mobility? Join a company celebrated for its care, expertise, and commitment to quality service.
Grow with ongoing training designed to develop your skills and support your career ambitions.
Develop your skills and collaborate on innovative solutions in an international, supportive environment.
Join collaborative team that values your ideas and encourages diversity and creativity.
Enjoy a culture built on integrity, respect, and excellence.
Contribute to sustainability and responsible business practices worldwide
Shape Your Future with a Global Lea
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