1st line Customer Service Agents
BrainPeople AB / Bankjobb / Stockholm
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Publiceringsdatum2013-12-09ArbetsuppgifterAmaya is now looking for an English speaking 1st line Customer Service Agents to join the new office in Stockholm. The position is based on a temporary basis but with the opportunity to receive a permanent contract. As part of the team you get the opportunity to work for one of the market leaders in a fast growing market for online gaming and a team that is committed to deliver the best customer support in the entire gaming industry. As a customer support agent you will work in a busy 24/7 contact centre. In our team you will be dealing with direct customers and mainly be responsible for handling casino related customer queries via email, live chat and phone.
ProfilYou will mainly be working outside business hours. This means: during nightshifts (21:30 - 06:30), afternoon shifts (14:00 - 23:00), on weekends and public holidays. The shift times will be kept flexible and are subject to change on a short notice depending on our business needs. You will be working a set of 4-5 Shifts in a row with a minimum of 2-3 days off. To join us, you need to have excellent English skills in both written and spoken. Very good soft skills are a must.
The position also requires technical ability; preferably you have experience from helpdesk or computer support. As a professional you are able to multitask and capable of working under pressure and tight deadlines. You are also able to manage multi-level relationships and prepare responses to customer requirements using your network thinking. You are team-orientated and outgoing and have the ability to put the customer in focus. We think you have an analytical mind and know how to find the information you need to give the proper assistance.
Om företagetOur client Amaya is looking for a professional English speaking 1st line Customer Service Agents.
Om företagetBrainpeople is a staffing and recruiting company that mainly works with academics and professionals early in their career. We help our customers within the areas of IT, economics, administration, customer service, HR, marketing, event, reception and more.
Brainpeople encourages diversity and welcomes a mixed work force regardless of gender, ethnicity, age, disabilities or sexual orientation.
Brainpeople put extra consideration in our customers company culture and your personality when we match your profile to a position. By being employed as a consultant through us you will obtain important work experience and widen your personal network for the future. We create opportunities for people!
Brainpeople is a authorized staffing and recruiting company with insurances, pensions, collective agreement and benefits such as preventive health care grant.
Så ansöker duSista dag att ansöka är 2014-01-13
Ange följande referens när du ansöker: 491
Ansökan kan tyvärr inte göras via e-post.
Klicka på denna länk för att göra din ansökanKontaktAnn-Sofie Widlund 08-50168511
FöretagBrainpeople AB
AdressBrainpeople AB
Industrigatan 4A
11246 Stockholm
Jobbnummer 1724135
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