108761 - Process Manager Service Packaging (IWP)

Ericsson AB, HR Shared Service Center / Datajobb / Stockholm
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Profile description- Process Manager Service Packaging (Industrialized Work Packages - IWP)

• Owner of the global IWP processes that shall be developed/are under development within Service Delivery
• Set up and drive relevant networks/work groups with Region and GSC representatives to ensure efficient development and deployment of IWP processes and to gather process and IT demands
• Be the interface to surrounding process areas such as Sales, Supply, Finance to ensure that IWP Processes are aligned with related processes
• Ensure an aligned implementation of IWP processes over the four GSCs including re-use of current practices to secure successful execution on global Service Packaging objectives
• Together with relevant IT representatives, prioritize and decide on IT demands in global IT systems related to IWP
• Drive process performance measurement and improvement and establish structures for efficient maintenance and further development over time
• Facilitate synergies and utilization of best practice across HQ, Regions and GSCs

The Process Manager is responsible - on behalf of the GPO and with support from local process drivers - to:

• Manage process demands
• Drive process development and design - fulfilling business, legal, strategic and compliance requirements
• Establish and drive global process network/work groups needed for efficient process development and deployment
• Drive cross-process coordination with other relevant processes
• Provide process documentation incl. methods, instructions, training material
• Pilot the process design in operations and provide deployment support to relevant line organizations
• Manage process release and communication
• Based on business needs, measure process performance and take action to improve
• Drive global deployment of the process and process changes

Competence/skills requirements

• Being able to translate business requirements into efficient processes
• Business and customer understanding
• Process management, design, development and documentation
• Change Management
• Performance management
• Business Information Management
• Communication and people-management

To apply use the following link: http://tas-ericsson.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=0010 8761

Publiceringsdatum
2013-10-08

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2013-10-18
Ange följande referens när du ansöker: 108761
Ansökan kan tyvärr inte göras via e-post.

Företag
Ericsson AB, HR Shared Service Center

Adress
Ericsson AB, HR Shared Service Center
KI/EAB/DKG/DA
17281 Stockholm

Kontorsadress
Kistagången 6
Kista

Jobbnummer
1672136

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