Store Manger for JD Sports Fashion

Jd Sports Fashion Sweden AB / Chefsjobb / Stockholm
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Your role will be managing the store team, you will focus on driving sales and maximising store profitability, while providing industry leading service on the high street. You will continue to exceed your stores KPIs and maintain the company standards while following company guidelines. Most importantly you will represent the business in the most professional manner.

Customer Service
• Maintain customer retention by providing first class service.
• Deal with enquires and complaints and resolving the issue/request.
• Drive consistency within your internal teams to achieve the highest service levels.
• Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction

Sales
• Ensure that targets are achieved and, where possible, exceeded.
• Analyse Oracle reports to assist you in making key sales decisions.
• Manage in store devices in order to capitalise on a wider range of products.
• Confident use of the store's dashboard to analyse Footfall, Average Transaction Value and conversion, applying this to the store environment.

Visual Merchandising
• Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Making sure that all new product and advertised product is all visible and in the correct locations.
• Ensure mannequins, displays and windows are updated in accordance with Visual Merchandising guidelines.

Training & Development
• Develop existing team members and encourage progression within the company.
• Hold regular training meetings within store, making sure the team around you are able to maintain the high standards required.
• Keep track of internal progression, ensuring all personnel complete the relevant E-Assessments.

We are looking for a Manager with experience in retail
• In possession of strong leadership and communication skills, with the ability to both inspire and motivate their team.
• Encouraged to use their own initiative, creativity and flair in their merchandising as well as being accountable for the profitability of the branch.
• Passionate about providing excellent levels of customer service.
• Have in-depth knowledge of the industry as a whole.
• Experienced in the field of retail management. However, this is not essential as full training will be provided.

Sills/Experience/Knowledge Needed
• Retail Management experience would be advantageous
• Excellent Time Management skills
• Strong verbal and written communication skills.
• IT skills- Microsoft Outlook, Word and Excel

JD Sports Fashion was established in 1981 with a single store in the North West of England, we are a leading Multi-Channel retailer of sports fashion and outdoor brands in the UK and Europe. The Group has over 1200 stores across a number of retail fascias and is proud of the fact that it always provides its customers with the latest products from the very best brands.

Publiceringsdatum
2018-05-25

Så ansöker du
Sista dag att ansöka är 2018-06-30
Ange följande referens när du ansöker: Store Manager Skarholmen

Företag
Jd Sports Fashion Sweden AB

Adress
Jd Sports Fashion Sweden AB
Box 16285
10325 Stockholm

Kontorsadress
New store in Skarholmen

Jobbnummer
4167883

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