Tysktalande kundservicemedarbetare till resebranschen
Convergys International Nordic AB / Butikssäljarjobb / Helsingborg
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hela Sverige Visa alla jobb hos Convergys International Nordic AB i Helsingborg As an agent at Convergys, you will work with incoming calls from German and English speaking customers who want to book flights or needs support about their current trip. You will handle the customer's inquiries in a professional way at the same time as you give them a high level of customer support. You will work with additional sale and work irregular working hours, both evenings and weekends.
The common questions that come up are for example about the booking of a flight or hotel or changes in the booking. While giving the customer the best service you will have a fun at work and it will be evolving for you when the customer ends the call with a smile on their face!
To succeed in the role as a customer service agent in our team you need to be good at expressing yourself verbally. At times, there will be a high tempo and you need to mulita-task and enjoy an environment with large diversity. You need to be accurate, social and outgoing while using the phone and computer as you tools.
Personal quality
• Service-minded
• Social competence
• Good ability to cooperate and to initiate
• To be committed and take responsibility
• Good knowledge in English, both in speech and writing.
Verksamheten:
Convergys Helsingborg erbjuder kundsupport på den nordiska marknaden. Idag är vi ca 200 anställda och våra klienter är framgångsrika företag som valt att förvalta sin supportverksamhet hos oss. Ser du dig själv som en i vårt gäng? Vi rekryterar löpande så vänta inte med att skicka din ansökan. Hos oss finns det möjlighet att göra karriär, både i Helsingborg och internationellt!
Publiceringsdatum2017-11-08Så ansöker duSista dag att ansöka är 2017-12-30
FöretagConvergys International Nordic AB
AdressConvergys International Nordic AB
Rönnowsgatan 8
25225 HELSINGBORG
KontorsadressRönnowsgatan 8
Jobbnummer 3790727
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