Training & Customer Center Manager, Process Automation
ABB AB / Inköpar- och marknadsjobb / Västerås
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At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.
You will be part of Energy Industries Service, a business line within the Process Automation Business Area in Västerås.
ABB Process Automation Business Area is writing the future of safe and smart operations in energy, process and hybrid industries. For Energy Industries Division (PAEN) an important part of this is to deliver lifecycle services, augmented by software and digital solutions to drive value for our customers. To show the capabilities of our systems and solutions as well as technical training plays an important role in the offerings delivered to our customers and to our partners. To better provide high value training to our customers in Northern Europe, Energy industries is simplifying and improving the delivery of training services as well as developing new and enhanced training offerings to Energy and Industry customers in the region.
In this position you will have the opportunity to meet customers every day. Together with the ABB sales team support each customer to find solutions to become more competitive in the market and in parallel strengthen ABB position for winning orders.
Your responsibilities
In this role you will be responsible for the training within Energy Industries for the Northern Europe Region and the Demo and Ability Center in Västerås. As Training & Customer Center Manager, your main responsibility will be to develop and lead the daily training business in our new and up-to-date facilities in Västerås. In the cloud, but also at other ABB offices or at customers sites.
On a strategical level you will continuously define the customer value, develop, market and customize the training offering by working close with Process Control Platform (Product organization). Find synergies within the region to have an efficient delivery organization to meet both current and upcoming customer needs. The participants are colleagues, partners and end-users coming from the energy and industry sector.
In addition to your responsibility for the training you will be responsible for the external customer area with demo room and ABB Ability Center. Here you will have the pleasure to meet customer and be strategically involved with ABB sales organization and occasionally be a part in hosting workshops and demos to create a long-lasting experience for visitors.
You will be financially responsible and initially lead a team with five instructors with good opportunities to grow.
Your background
You probably have a bachelor's degree in engineering, business or in other relevant fields. You are passionate about developing a long term and successful business.
To succeed in this role, we believe you're good at building sustainable relations and working in international teams.
Preferably, you understand ABBs control system and have previous manager experience.
If you have experience in marketing via different channels and value-based selling, with focus on services incl training it is meriting.
We expect you to have a great interest in digitalization and how that helps our customers to develop their and ABB's business.
More about us
Recruiting Manager, Anders Kettis +4621-342633, will answer your questions about the position. Sveriges Ingenjörer: Torbjörn Eriksson, +46 702 08 99 50; Ledarna: Leif Öhrberg, +46 724 64 40 16; Unionen: Lennart Rixman, +46 705 20 52 25. All other questions can be directed to Talent Partner Sara Vestin, +46 724 64 46 88.
Please apply latest by the 28th of December, 2023.
ABB strives to have a diverse and inclusive work environment and we welcome female candidates to apply.
We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website
www.abb.com. Så ansöker du Sista dag att ansöka är 2023-12-28
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare ABB AB (org.nr 559193-0903),
https://careers.abb/global/en/home Kopparbergsvägen 2 (
visa karta)
721 83 VÄSTERÅS
Arbetsplats Västerås, Kopparbergsvägen 2
Jobbnummer 8300213
Observera att sista ansökningsdag har passerat.