Team Coach Manager

H&m Rowells Aktiebolag / Butikssäljarjobb / Borås
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H & M Hennes & Mauritz AB is an international fashion company with more than 2,300 stores in 41 countries. H & M Online is available in Sweden, Norway, Finland, Denmark, the Netherlands, Germany, Austria and Britain. H & M Online employs more than 4,000 people and works closely with H & M's other departments. We offer an exciting working environment with continuous improvement, quick decision-making and influence from the start. Our mission is to provide our customers with "Fashion and quality at the best price". We are successful and growing rapidly, which means that we need to strengthen our team.
WORK DESCRIPTION
You will work as a Team Coach Manager in the Customer Service Organization in Borås and your responsibility is to supervise a group of Team Coaches. Your primarily tasks will be to support and give feedback to the Team Coaches and to coach them in their development.
Together with the on-site management team you will lead and develop the department, and make sure we reach our goals and live up to our service level agreements.
WHO ARE WE LOOKING FOR?
You have great interest in developing leaders and customer service. You have previous experience of working with customer service, and we believe that you currently work as a Team leader or head of department but are willing to take on more responsibility.
You are prestige less and enjoy letting your co-workers be the centre of attention when you at the same time you are self-confident enough to coach and inspire them.
You are outgoing, flexible and resilient as a person. You want to learn new things and actively work to improve your own performance as well as others.
In addition to Swedish, we require excellent English in both written and spoken. Knowledge in other European languages is an advantage.
ARE YOU THE ONE?
Please submit your application in English by October 25 at the latest. If you have any questions please contact Kirsi Pitkänen at: 033-16 97 88

Publiceringsdatum
2011-10-14

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan sker via företagets webbplats.
Ansökan kan tyvärr inte göras via e-post.

Företag
H&M ROWELLS AKTIEBOLAG

Adress
H&M ROWELLS AKTIEBOLAG
50189 BORÅS

Kontorsadress
HULTAGATAN 47
BORÅS

Kontaktuppgifter
Telefonnummer: 033-169700

Jobbnummer
1054361

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