Swedish speaking Consumer Credit Specialist

American Express / Administratörsjobb (offentlig verksamhet) / Stockholm
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The mission of American Express is to be the world's most respected service brand. Global Credit Network (GCN) is responsible for the end-to-end management of our credit, collections and new account operations around the world. GCN aims to strike the right balance between helping Card Members in need, taking actions to recover balances and limit exposure for American Express. This position sits within the Credit Operations Nordic team in Stockholm.
In this role, the successful candidate will provide service via phone and mail for our Swedish card holders in credit related issues and enquiries.
You will be in charge of collecting overdue balances as well as making sure we enable spend for our card holders.

This role is a limited contract for one year.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We are looking for you who:

* Are fluent in Swedish and English, both in verbal and in writing
• Enjoy challenges and work your way to reach set goals
• Have strong and efficient communication skills
• Have familiarity with working in a people-oriented environment where the overall attitude is to drive performance towards exceeding customer expectations
• Have good analytical skills
• Are a problem solver and multitasker
• Are confident with challenging customer situations.
• It is an advantage if you are both fluent in Swedish and Norwegian

ReqID: 17012064
Schedule (Full-Time/Part-Time): Full-time

A culture centered on growth

How would it feel to wake every day knowing that your work could impact millions of people? Amazing, you say? Well, we can help you with that.

At American Express, we advocate for your professional growth so you can be a champion for our customers. Your leaders will double as mentors and your colleagues will act as partners, supporting you each step of your journey toward success. Opportunity is around every corner; you're encouraged to explore different lines of business to discover your best fit. All of this is made possible by leadership training, personal development programs, employee networks and continued education support.

The mission of American Express is to be the world's most respected service brand.

Varaktighet, arbetstid
12 månaders kontrakt

Publiceringsdatum
2017-10-06

Så ansöker du
Sista dag att ansöka är 2017-11-05
Klicka på denna länk för att göra din ansökan

Företag
American Express

Adress
American Express
Tegeluddsvagen 21
11541 STOCKHOLM

Kontorsadress
Tegeluddsvägen 21

Jobbnummer
3737419

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