Support Engineer

Nokia Siemens Networks AB / Supportteknikerjobb / Stockholm
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Nokia Siemens Networks AB
Presentation
Are you interested in a career within IT/Telecom?
We are looking for a Support Engineer, Intelligent Networks (IN) and IP Multimedia Subsystem (IMS) to Nokia Siemans Networks.
This is a great opportunity to get an inspiring job and develop a professional career within a global and customer focused company that will influence, impact and innovate the future of communication.
Nokia Siemens Networks, Business Group Customer & Market Operations, Care Nordic, is looking for an ambitious colleague for the Service Platforms team. The team supports Prepaid, Charging, GSM-R and IMS solutions that are built on standard IT platforms running applications and services for the fixed and mobile telecommunication networks.

Publiceringsdatum
2009-04-06

Dina arbetsuppgifter
The main task will be to provide local and regional technical support for upgrades, installations, configuration and acceptance testing of the products and solutions delivered. You will be involved as a key person in consulting the customer in technical questions for system configuration and maintenance issues including troubleshooting of challenging technical problems.
In this position you will interface with our global support function, Project Managers, solution sales teams and our development teams.
You will have a large amount of freedom to operate within your own areas of expertise. The work requires that you plan and execute technical tasks requiring specialist skills in your professional area. You have to work independently with the responsibility for solving customer request cases and reporting according to processes. You are a member of a technical community that shares knowledge in each member’s respective professional area.
Utbildning/erfarenhet
You have:
• basic 2G and 3G network architecture knowledge
• basic Unix knowledge
• basic Oracle Database knowledge
• basic knowledge of TCP/IP, routers and switches.
Personal attributes:
• ability to manage demanding troubleshooting and problem analyzing situations
• customer service orientation and strong customer communication skills
• self motivated well-organized individual who can prioritize work and handle multiple tasks
• ability to interact with a variety of people and work well with others in a fast paced environment
• ability to work and learn independently
• trust and commitment to customer and company success
• team working skills
• willing to travel.
Företagsbeskrivning
Nokia Siemens Networks is a leading global enabler of telecommunications services. With a focus on innovation and sustainability, Nokia Siemens Networks provides a complete portfolio of mobile, fixed and converged network technology, as well as professional services including consultancy and systems integration, deployment, maintenance and managed services. With 60,000 global employees and operations in over 150 countries, Nokia Siemens Networks is one of the largest telecommunications hardware, software and professional services companies in the world.
Sluttext
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Så ansöker du
Sista dag att ansöka är 2009-04-18
Ange följande referens när du ansöker: 19218
Ansökan sker via företagets webbplats.

Kontakt
Företag
Nokia Siemens Networks AB

Adress
Nokia Siemens Networks AB

Jobbnummer
429978

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