Support Analyst

Hansen Technologies Sweden AB / Supportteknikerjobb / Stockholm
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Exciting opportunity for an experienced Support Analyst to join our Energy & Utilities team in Kista, Sweden. Take a key role in providing forward-looking software solutions for the energy industry. The primary task for this role is to provide technical consultation and solutions to Hansen Energy & Utilities customers. The role requires good problem or request solving skills, active and a highly customer-oriented attitude to provide services as required.
About You
You are a highly enthusiastic individual with proven experience working customers and solving their issues as well as:
Degree in Computer Science or similar
Previous experience in IT sector or in the energy sector
Customer oriented approach
Request solving skills and "can do" attitude
Analytical, object-oriented and qualified working skills
Excellent communications skills
Positive attitude to personal development and learning
MS Windows systems experience

Additionally, we appreciate if you have the following experience and skills:
Microsoft Servers
Oracle databases
Software development
Energy market knowledge

Key Responsibilities
Coordinate customer reported tickets and tasks
Technical support for customers
Analyze, test and solve customer's problems
Reporting reported issues and requests development and statuses
Participate customer SLA-issue and project meetings


Benefits and Perks
Join us for a rewarding career with competitive compensation, leave entitlements, health coverage, and financial security. Enjoy work-life balance, growth, and recognition for your exceptional performance. Our team will unveil the intricacies of our benefit package during the selection process.
[The benefits and perks are subject to regional variation.]
Company Overview
Hansen Technologies (ASX: HSN) is a global software and services provider, serving energy, water/utilities, and telecommunications industries. With 600+ customers in 80+ countries, we foster collaboration across 36 global offices. From 5G advancements to renewable energy transitions, we empower customers to overcome challenges, innovate, and drive new business models.
Contact Us
If you possess the desired skills and enthusiasm, please "Apply Now" via the link or visit our career page.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Visit our website at hansencx.com for more information.

Så ansöker du
Sista dag att ansöka är 2024-02-25
Klicka på denna länk för att göra din ansökan

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Hansen Technologies Sweden AB (org.nr 556830-3795)
Isafjordsgatan 5 (visa karta)
164 40  KISTA

Jobbnummer
8445136

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