Service Operations Manager
Hitachi Energy Sweden AB / Inköpar- och marknadsjobb / Västerås
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hela Sverige At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation
Are you Service minded, leading through example with the ambition to further develop through new challenges? If so, this can be the right opportunity for you. Take the opportunity to be the Service Operations Manager for Grid Automation in Sweden, you will be located in Västerås.
Your responsibilities
Implement Health, Safety & Environment (HSE) and business compliance standards and regulations across operational activities
Customer orientation, both external as well as internal. Act as liaison between clients and the company, handling both commercial and technical questions
Accountable that all functions are properly organized, staffed and directed
Build an effective, capable and high-performing team while developing talent, reviewing organizational effectiveness, performing competence assessments and continuous skill-upgrades
Responsible to execute a customer-focused operations Service strategy derived from the overall business and functional strategy developed for the HUB. Accountable for its relentless execution.
Owns and is accountable to deliver Service Operations RELEX KPIs in line with Hitachi Energy expectations. Accountable to deliver targets for Operations: Safety, Quality, Delivery, Productivity.
Accountable for the development and continuous improvement of business processes and procedures, and of the overall customer satisfaction for Service
Accountable to ensure compliance with global and local standards, rules, policies and procedures related to Operations. In alignment with the respective Group, Divisional, BU and Hub policies.
Support the defined Sales organization and customers throughout the sales process in the assigned area. Increase new and existing business by supporting the Sales organization to have relevant knowledge of Service portfolio
Your background
Minimum five years' experience with project management task preferably within Service and in the substation filed
Strong contract and commercial skills
Engineering degree of at least bachelor or similar
Previous leadership experience
Good knowledge in IS/IT systems
Since this position is in Sweden, good knowledge in Swedish (spoken and written) is mandatory
Good skills in English (spoken and written)
More about us
Our leaders are the engine for bringing the inclusion and diversity of thought to life and we need you who want to be a part of our journey!
We are interested to learn more about you and what you can contribute with so don't hesitate to apply even though you don't meet all requirements. A team with great cooperation and with diverse backgrounds is waiting for you to join!
Last day to apply is 8th of March.
Recruiting Manager, Festus Coetzee,
festus.coetzee@hitachienergy.com, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Bo Almgren, +46107381417; Ledarna: Christer Fridlund, +46107382912; Unionen: Karin Ulvemark, + 46107385142. All other questions can be directed to Talent Acquisition Partner Maryam Carlqvist,
maryam.carlqvist@hitachienergy.com.
Hitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future. We are advancing the world's energy system to become more sustainable, flexible and secure whilst balancing social, environmental and economic value. Hitachi Energy has a proven track record and unparalleled installed base in more than 140 countries. Headquartered in Switzerland, we employ around 40,000 people in 90 countries and generate business volumes of approximately $10 billion USD.
www.hitachienergy.com Så ansöker du Sista dag att ansöka är 2024-03-08
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Hitachi Energy Sweden AB (org.nr 556029-7029)
Arbetsplats Hitachi Energy
Jobbnummer 8452385
Observera att sista ansökningsdag har passerat.