Service NOW specialist
Cognizant Technology Solutions Sweden AB / Datajobb / Stockholm
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Solna,
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Sundbyberg,
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hela Sverige Visa alla jobb hos Cognizant Technology Solutions Sweden AB i Stockholm,
Göteborg,
Mölndal,
Lund eller i
hela Sverige What makes Cognizant a unique place to work? The combination of rapid growth and an international and innovative environment! This is creating a lot of opportunities for people like YOU - people with an entrepreneurial spirit who want to make a difference in this world.
At Cognizant, together with your colleagues from all around the world, you will collaborate on creating solutions for the world's leading companies and help them become more flexible, more innovative and successful. And this is your chance to be part of the success story: we are looking for a Service Now Specialist to join our team.
About the role
You will be responsible to lead a team of developers, admins, and testers to develop and manage a high-quality ServiceNow platform with best practices. You will also closely work with business stakeholders and oversee the ServiceNow application delivery and support services, planning, development, reporting, SLA/KPI adherence, team management, and meeting customer goals.
Responsibilities
Responsible for overall delivery of a ServiceNow engagement with high quality standards & best practices.
Provide technical leadership to the team and manage their work.
Understand customer goals and propose a ServiceNow platform roadmap.
Manage ServiceNow support and development work.
Manage delivery team resources across regions and time zones
Ensure successful development & application support strategy is implemented.
Identify risks, issues & dependencies for technical delivery of the solution.
Track, provide status updates to business stakeholders, management, including weekly/monthly meetings and reporting.
Promote trusted advisor relationship with client by modelling credibility, reliability, intimacy, and lack of self-orientation.
Requirements
High degree experience with the ServiceNow platform as well with service delivery, with relevant certifications
Experience of ITIL.
Good knowledge within the Swedish language
Ability to participate in design workshop, development, testing and deployment activities with customers
What you can expect
Organization driven by technology - We have a tremendous technology backbone
Open, 'can do' team spirit
Environment where you can make your own ideas reality
Drive your own career
Market conform benefits
Så ansöker du Sista dag att ansöka är 2024-01-13
Klicka på denna länk för att göra din ansökan E-post:
cajsa.orvenholt@cognizant.com Omfattning Detta är ett heltidsjobb.
Arbetsgivare Cognizant Technology Solutions Sweden AB (org.nr 556687-8947),
https://www.cognizant.com/se/sv/about-cognizant Jobbnummer 8094658
Observera att sista ansökningsdag har passerat.