Service Desk agent
Tsc The Service Corporation AB / Supportteknikerjobb / Stockholm
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The Service Corporation is a Modern IT Management Company specialized in Cloud Services. Our Enterprise Cloud Service Desk called One Service Desk (OSD) is a skilled Support Capability. We focus on delivering the best end user experience.
We are now looking for extremely passionate and service minded Service Desk agents. Your personality and social skills are just as important as having an extensive background in technology.
Job Description
You will provide first class service to end users using Office 365, Google for Work and other cloud services
You will resolve Incidents and Service Requests reported
You will escalated problems to 2:nd and 3: line
Make sure that Service Level targets are fulfilled and customers satisfied
Onsite IT support for some customers
Overall Skills/Competencies:
• Service minded and ability to be patient and empathetic
• Excellent IT knowledge
• Ability to work in a high pace environment with tight timescales
• Good proficiency in Swedish, English, both written and verbally
Preferable skills
• Active Directory/LDAP
• You have been working in a Service Desk and provided end user support
• Google Apps, Gmail, Calendar, Google+ and Docs/Drive
• Microsoft Office, Office 365, Azure
• Additional language skills (Italian, Dutch)
Varaktighet, arbetstid
Tillsvidare
Heltid
Arbetstider kan variera, kvällsjobb förekommer.
Publiceringsdatum2015-10-26ErsättningFast månads- vecko- eller timlön
Så ansöker duSista dag att ansöka är 2015-11-25
Vi tar endast emot ansökan via e-post
recruitment@theservicecorporation.comAnge följande referens när du ansöker: 010234
Ansökan kan skickas till e-postadress:
recruitment@theservicecorporation.comFöretagTsc The Service Corporation AB
AdressTsc The Service Corporation AB
c/o MPC Consulting AB
11173 Stockholm
KontorsadressMalmskillnadsgatan 32
Stockholm
Övriga kontaktuppgifterE-postadress:
recruitment@theservicecorporation.com Jobbnummer 2497497
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