Service Advisor - Gothenburg
TM Sweden AB / Inköpar- och marknadsjobb / Göteborg
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hela Sverige What to Expect
Do you want to help accelerate the world's transition to sustainable energy?
At Tesla, that's our mission.
Our Service Advisors coordinate a seamless service experience for our customers. They are our front line and brand ambassadors, supporting Tesla's mission.
We offer...
A dynamic and fast-paced environment where inclusion, learning and collaboration are key to success
The chance to work with innovative technology
Ongoing training and development to help you grow your skills and career
A competitive compensation and benefits package
A safe, clean and fun workplace
What You'll Do
Communicate: Support and update customers through their entire service journey, from first contact to when they are reunited with their Tesla vehicle. We depend on you to create an experience where every Tesla customer feels valued, heard and informed
Coordinate: Act as a coordination point between our customers and the rest of the Service team to deliver excellence during every service visit
Collaborate: By partnering across teams and departments you aim to ensure consistency in our customer experience
Innovate: As a team, you will be trusted to continuously create, identify and implement improvements to the customer experience
What You'll Bring
Customer-centric above all: You act with the customer in mind. You have a solid background within customer service, and will contribute to the team's ability to deliver an excellent customer experience
A skilled multi-tasker: You prioritize your time and tasks efficiently and deliver on time
Eager to learn: We don't require you to be an automotive expert, but we expect you to have a genuine interest in cars and technology and be eager to learn
An excellent communicator: You communicate clearly and respectfully in English and Swedish
Digitally savvy: You adopt and adapt quickly to new technology and systems
Flexible team player: You like collaborating closely with different kinds of people and can work in shifts to support your team. This may include weekends as well as morning and evening shifts.
Safe to drive: We require you to hold a full valid driver's license
Så ansöker du Sista dag att ansöka är 2024-04-02
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare TM Sweden AB (org.nr 556931-4098)
Exportgatan 24A (
visa karta)
422 46 HISINGS BACKA
Arbetsplats Tesla Göteborg
Jobbnummer 8555558
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