Sales Support Operator to AkzoNobel Bohus
Pulp and Performance Chemicals AB / Inköpar- och marknadsjobb / Ale
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hela Sverige Do you have experience in logistics and customer service? Would you like to work in a coordinating role in an international environment? We are now seeking our next Sales Support Operator to AkzoNobel Pulp and Performance Chemicals in Bohus.
In the role as Sales Support Operator you will fulfill the "Order To Cash" (OTC) cycle for all assigned orders. You will ensure the processing and monitoring is managed in accordance with agreed terms in order to optimally serve customer needs. In this role you will have many contact areas both internally and externally. You provide high customer service level by building and maintaining customer relationships.
Main responsibilities
• Confirm orders to customers and ensure that the customers special requirement on quality, packaging and documents can be met
• Manage transport administration, for e.g book transport for every order and send transport instruction in compliance with law, regulations and HSE policies
• Negotiate with forwarders (sea, truck, air) regarding costs for new combinations
• Coordinate all information regarding customer requirements and requests with internal stakeholders, such as sales managers, production managers, logistics operators etc to ensure correct deliveries and customer satisfaction
• Contribute to Continuous Improvement; implement and/or optimize work processes, techniques and systems
• Handle export order with payment terms draft, collection and Letter of credit
What can AkzoNobel offer you?
If you share our values and ambitions, we can give you a career where your knowledge and ambitions will be recognized and rewarded. You will be working in an international environment with many possibilities to develop, both personally and professionally. You will be offered interesting and challenging projects that open your view and challenges your enterprise. You will be working with likeminded people that share your attitude and enthusiasm. By working for AkzoNobel you will also help us to achieve our ambition - to be the first choice by our customers, shareholders and employees, all over the world.
Additional information
This is a permanent position on a full time basis, reporting to the Sales Support Manager/Demand Planner and based in Bohus.
Please apply via our online recruitment system with an uploaded job specific resume and cover letter. We do not accept applications via e-mail, these applications will be disregarded.
For additional information about the vacancy please contact Margaretha Svensson, Sales Support Manager/Demand Planner, +46 709 57 73 60 or
Margaretha.Svensson@akzonobel.com.
For information about the recruitment process, please contact Hugo Jobring, Talent Resourcing Partner,
Hugo.Jobring@akzonobel.com.
For union related questions please contact:
Akademikerklubben: Luba Nilsson, phone +46 31 58 7509
Unionen: Helene Rosenlund, phone +46 31 58 77 28
Ledarna: Torwald Krantz +46 31 58 78 32
If you have any general questions about your application or need assistance please contact:
TalentResourcing.SE@akzonobel.com.
We are looking forward to your application!
We perform drug tests on all employees as a part of our effort to maintain a drug-free environment.
We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or manning companies.
• Academic education in Economy or Logistics, or corresponding experience/competence
• Work experience within logistics, especially within shipping, is desirable
• 2-3 years of working experience in customer service
• Knowledge of SAP and especially the OTC flow
• Experience from working in a global environment is an advantage
• Excellent knowledge in Swedish and English (written and spoken), and preferably additional languages
• Skills in MS Office package
To be successful in this position we believe that you have a high social competence, high customer focus and the ability to build successful and long term relationships. You are confident in your own expertise and deliver results while maintaining a high quality in your work. You have the ability to work efficiently and being able to prioritize in your daily work.
AkzoNobel Pulp and Performance Chemicals is a leading global force in pulp bleaching technologies, colloidal silica and expandable microspheres. We provide innovative and sustainable products and technologies that are widely used by customers in a large variety of industrial applications. Our 1,960 employees operate in 33 countries. Pulp and Performance Chemicals forms a business unit within AkzoNobel, which is the world's largest paints and coatings company and a major producer of specialty chemicals.
Publiceringsdatum2017-07-24Så ansöker duSista dag att ansöka är 2017-08-15
Klicka på denna länk för att göra din ansökanFöretagPulp and Performance Chemicals AB
AdressPulp and Performance Chemicals AB
d
44580 BOHUS
KontorsadressFärjevägen 1
Jobbnummer 3613820
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