Russianspeaking Customer support - Brain - Supportteknikerjobb i Stockholm
Russianspeaking Customer support
Brain / Supportteknikerjobb / Stockholm
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Serviceminded and have an interest in technology?

Russianspeaking Customer support to large International company

The company is one of Europes leading supplier of solutions for telecommunication. Their products are among others, broadband, Cable TV, IP TV and traditional telephony. The mission for Customer Care International is to take care of customer requests regarding service, deliveries and invoicing.

Work description: You will be working mostly with 1:st line support. All communication is in Russian or English. Some of your work assignments are:

* Make a first analysis of customer errands and try to solve the problem
* Delegate complicated errands to the technical responsible
* Keep in contact with customers regarding errands, handle simple order, deliveries and invoice errands.
* Be a part of testing and developing new products

Work scope: Customer Care is open 24 hours a day, 365 days a year. You will be working in shifts. During the first 6 months you will be employed by Brain IT and then recruited to the company.

Opportunities: There are great opportunities for a career in the company and you will be offered an introduction period with education and the introduction of the company's products.

Competence: You must be able to speak and write fluently in Russian and English. A good overall technical knowledge is necessary and experience from some kind of service.

Education: You are preferably in the beginning of your career, with some sort of technical educational background.

Work experience: It's an advantage if you have some experience from customer care/support.

Personal skills: You should have good communication skills both in writing and over the phone. We think you are serviceminded and a team player.

Interested? Send your application to it@brainbemanning.se , attach english CV and personal letter and mark your application "Russian Customer support".
Questions will be answered by Jessica, telephone: 08-440 80 69.

Publiceringsdatum
2007-12-05

Anställningstyp/arbetstider
Heltid

Ersättning
Fast

Kontakt
Jessica Åhlund, 08-4408069 Direkt

Så ansöker du
Vi tar emot ansökan via epost: it@brainbemanning.se

Företag
BRAIN
Industrigatan 4A
11246 STOCKHOLM
Telefonnummer: 08-4408090
Mer information på http://www.brainbemanning.se

Kontorsadress
Industrigatan 4A
STOCKHOLM

Jobbnummer
60951

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