Receptionist

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PURPOSE OF POSITION
You ensure that the Reception is managed in a smooth and friendly manner to the fullest satisfaction of our guests and that administrative duties are carried out in accordance with Viking River Cruises Standards.

YOUR RESPONSIBILITIES
Supervision of Reception area including Shop
Operation of phone switchboard, cashless system and safety system
Handling of all incoming and outgoing mail
Preparation and ensuring of smooth check-in and check-out
Center of Information for all passengers; transaction of Shop sales
Execution of all administrative duties according to company standards
Providing general administrative support to the Hotel Manager
Complaint management
Handling and preparation of customs regulations
Correct handling of all equipment and products
Ensuring of cleanliness and neatness at Reception
Execution of cost control for Reception and Shop within the budget
Conduction of stock takes; inventory according to company procedures
Preparation of opening and closing ships at start and end of season
Assistance in other departments upon instruction from supervisors (if required)
Performance according to company standards and HACCP rules
Participation in loadings
Correct storage of stock; establishing of par levels
Active participation in onboard training programs
Supervisor: Hotel Manager
Gives instructions to: Night Auditor
Receives instructions from: Hotel Manager, Controller, Corporate Operation Manager

YOUR PROFILE
Graduated education in hotel / tourism industry
Min. 2 years professional experience in same or similar position
International experience / experience on a ship is an asset
Excellent English skills (written and verbal), other languages are an advantage
Good computer knowledge (Office, Protel hotel software), administrative
experience
Excellent organisational and communication skills
Ability to work independently, service-oriented and guest focused
Positive personality, neat appearance
Flexibility and stress resistance, team player, commitment,

Publiceringsdatum
2014-12-23

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Please note that application has to be in ENGLISH.
Ansökan kan skickas till e-postadress: carina.z.jonsson@arbetsformedlingen.se

Företag
Viking Cruises AG

Övriga kontaktuppgifter
Telefonnummer: ++41616386060

Jobbnummer
2112193

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