QAL 1
Volvo Personvagnar AB / Kundservicejobb / Göteborg
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hela Sverige Who are we?
Volvo Cars is a company on a mission; to bring traditional car manufacturing into a connected, sustainable and smart future.
Since 1927, we have been a brand known for our commitment to safety, creating innovative cars that make life less complicated for our consumers. In 2010, we decided to transform our business, resulting in a totally new generation of cars and technologies, as well as steady growth and record sales. Today, we're expanding our global footprint in Europe, China and the US, and we're on the lookout for new talent.
We are constantly pushing our own skills and abilities to drive change in the automobile industry like never before. We are looking for innovative, committed people to join us in this endeavour and create safe, sustainable and connected cars. We believe in the power of people and will challenge and support you to reach your full potential. Join us and be part of Volvo Cars' journey into the future.
About us
Volvo Cars is on an exciting journey to further improve quality and CMQ (Current Model Quality) is a cross functional global arena for Product Creation (PC), Procurement, Service Business and Manufacturing & Logistic. The PC part of CMQ is divided in global agile teams and are a part of the Propulsion Streams acting as shared service and stakeholders. We also have Plant Vehicle Teams in all our Plants.
In running production, we investigate and deliver potentials to the Product Streams to maximize our customer value.
We also lead the implementation of temporary actions in running production and support the Product streams towards Critical Concern Action Process
About you
This role is located within Current Model Quality (CMQ) and is a key role in the Warranty Cost Reduction Team.
As a Warranty Action Leader your focus will be towards potential Field Efficiency (FE) activities and to initiate actions to reduce warranty cost. (This will also improve cost of ownership and Customer satisfaction) To enjoy this position you have a mindset of always finding the best cost-efficient solutions.
About the role
Identify potential high warranty cost reduction items and to initiate actions to reduce warranty cost. WAL work closely together with VCSB representatives and QAL (Quality Action Leader) to identify cost saving activities from many different input sources / indicators.
Actively lead and perform analysis; Define, Measure, Analysis (DMAIC), within area of responsibility. Initiate Interim Containment Action (ICA) and Permanent Corrective Action (PCA). Validation of implementation of action, defined for each of the items and follow-up the introduction.
You and your skill
We are looking for you who has a technical background, an interest and engagement in problem solving. You are analytical, structured and have experience working with product quality.
You have high ability to communicate, both verbally and in writing both in English and Swedish.
You are self-driven, and an individual who has a strong sense of customer satisfaction.
You are not afraid to take lead for a task and make things happen.
How to learn more and apply
For questions about the position please contact Hiring manager, Andreas Nilsson at
andreas.nilsson.3@volvocars.com. For questions regarding the recruitment process, please contact Senior recruiter, Kristin Lövgren, at
Kristin.lovgren@volvocars.com. Please note that applications via email will not be approved. To apply, please register your profile and attach your application documents via the link below as soon as possible but no later than 2021-10-06.
Varaktighet, arbetstid
Full Time Permanent
Publiceringsdatum2021-09-22ErsättningUndefined
Så ansöker duSista dag att ansöka är 2021-10-06
Klicka på denna länk för att göra din ansökanFöretagVolvo Personvagnar AB
Arbetsgivarens referens Arbetsgivarens referens för detta jobb är "53748-36683224".
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Volvo Personvagnar AB (org.nr 556074-3089),
https://www.volvocars.com/ Körkort För detta jobb krävs körkort.
Arbetsplats Volvo Car Corporation
Jobbnummer 5985169
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