Program Manager

Incluso AB / Chefsjobb / Stockholm
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Incluso is looking for a Program Manager to join DFSI-IDTM in Stockholm as soon as possible!

About DFSI-IDTM
Drug Free Sport International/International Doping Tests & Management (DFSI-IDTM) is the global leader and innovator of sport anti-doping and substance of abuse testing administration, health education and specialized solutions. DFSI-ITDM clients have access to more than 600 certified Doping Control Officers (DCOs) and Blood Collection Officers (BCOs) in over 90 countries, enabling DFSI-IDTM to efficiently collect clinical samples and provide comprehensive solutions for sport organizations, the private sector, and municipalities worldwide. You can read more here: https://idtm.se and here: https://www.drugfreesport.com.

Position Focus
The Program Manager is a key contributor to DFSI-IDTM's purpose of ensuring fairness in sport and health and safety for athletes with a passion to provide high level of service and commitment to excellence to our International clients. He or she will operate in a fast-paced work environment, contribute creative solutions to challenges, and effectively communicate with team members and clients to achieve any mission, anytime, anywhere. Contributions include overall responsibility for doping test planning and delivery with clients and DCOs/BCOs; and maintain continuity with partnering laboratories to ensure client needs are met. This position is for the Stockholm, Sweden office location and is full-time employment with a six-month trial period.

Summary of Qualifications
To successfully perform this role, the individual must be analytical, an effective communicator, organized and self-directed. He or she must uphold the company vision, possess strong integrity, and have a desire to serve our clients, DCOs and colleagues. Essential requirements are strong project management and communication skills including fluent in verbal and written English; ability to manage multiple projects in a time sensitive environment; highly credible, ethical, and persuasive interpersonal skills; and proficient working with the Microsoft Suite, specifically Outlook and Excel. Academic credentials are a plus.

Essential Duties and Responsibilities
Provide excellent service to clients including but not limited to:
Customer service
Client satisfaction
Test coordination
Maintain strong, positive working relationships and consistent communication with colleagues, DCOs and laboratories as part of a team-centered work environment.
Understand and apply quality principles to daily responsibilities; collaborate with others on quality objectives; and address nonconformities as appropriate through the Quality Management System (QMS)
Manage client programs including but not limited to:
Partner with Network Team to ensure DCOs receive appropriate in-field experience and are certified as soon as feasible.
Report any discrepancies or issues within the department to the Vice President.
Serve in the absence of other team members.
Assist with special projects and other tasks as needed.
Administer and coordinate anti-doping tests.
Plan and register strategic parts of clients' anti-doping programs.
Ensure clients' programs are properly overseen and reported.
Complete testing activities within timeframe and standards.
Identify areas of improvement for increased cost and time efficiency.


This is a full time position with 6 months probation time. This position is desired to be filled as soon as possible and application materials will be reviewed on an on-going basis until filled. Please note that for this role you need to hold a valid EU work permit.

Please submit your application, CV and cover letter in English, to Marianne Nilsson, recruiter at Incluso through the link below.

Publiceringsdatum
2021-04-14

Så ansöker du
Sista dag att ansöka är 2021-05-14
Klicka på denna länk för att göra din ansökan

Adress
Incluso AB
Blasieholmsgatan 2A
11148 STOCKHOLM

Omfattning
Detta är ett heltidsjobb.

Arbetsgivare
Incluso AB (org.nr 559002-3213)
Blasieholmsgatan 2A (visa karta)
111 48  STOCKHOLM

Arbetsplats
Dfsi-Idtm

Jobbnummer
5691327

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