Product Technician - Customer Support
Readsoft Aktiebolag / Supportteknikerjobb / Sollentuna
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hela Sverige Are you an organized problem-solver, who enjoys working closely with customers? Good, we have a fun and challenging job for you which will allow you to develop your technical skills and become a specialist on world-leading technology.
ReadSoft Professional Services is a dedicated team of professionals who deliver dynamic services to ensure that our customers get the most out of their Document Automation solution.
One of these services is Customer Support. At our Nordic Support Center in Sollentuna, we handle incoming support cases from the Scandinavian countries.
As a Product Technician at our Support Department you will be the front line towards our customers in Sweden, Norway, Denmark and Finland plus our international partners' customers.
You will be a part of a highly skilled team which analyzes product issues and solves both simple and complex customer problems. Your work will be carried out in close cooperation with customers, helping them maintain their business-critical ReadSoft software.
Your working day will be full of variety and you will get a good insight into how different organizations operate. You will be working with cutting-edge technology in an international environment allowing you to sharpen your technical expertise.
You are a structured and pedagogical communicator who enjoys explaining technical matters to others. You communicate freely in English and Swedish in both speech as well as in writing, Norwegian, Danish and/or Finnish would be a plus.
You have previous experience of working with software support and you know how to use Support Administration Tools for case handling and follow-up. You have been working with Windows OS for a couple of years and your skills are at MCP-level.
If you also know your way around databases, SQL Server, Oracle or imaging in general, that is to your advantage.
If you want to work with supporting world-leading IT-products in an international organization and in a positive and challenging environment, this is definitely a job for you.
Obs! Du kan bara söka via vår hemsida:
http://www.readsoft.se/careers/Publiceringsdatum2008-04-14Arbetstider och omfattningTillsvidare
Heltid
Tillsvidare
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2008-04-30
Du kan bara söka via vår hemsida: Ansökan sker via företagets webbplats.
Ange följande referens när du ansöker: 102
FöretagREADSOFT AKTIEBOLAG
AdressREADSOFT AKTIEBOLAG
BOX 807
19128 SOLLENTUNA
KontorsadressSOFIELUNDSVÄGEN 2
SOLLENTUNA
KontaktuppgifterTelefonnummer: 08-56611000
Jobbnummer 190985
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