Payment Fraud Manager

Higeti AB / Företagsekonomjobb / Stockholm
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As the Payments Fraud Manager you will be responsible for identifying and managing payment and fraud for the Company?s key target markets.
Your objective will be to improve the breadth of payment offerings, the effectiveness of those offerings, and the client experience in terms of depositing and withdrawing funds. The candidate will also do all the fraud and KYC tasks on a day-to-day basis.
Position: Payment Fraud Manager / Support Manager
Person: Skilled payment person
Location: Stockholm, Sweden
Job Duties:
• Analyse and act on day to day fraud and payment activities
• Checking and verifying customer (KYC) verification documents for authenticity
• Tracking fraud trends near their inception
• Monitoring of fraudulent transactions and assisting the customer care in ways of how to handle customers.
• Checking and confirming customer withdrawals
• Develop relationship with contacts within payment service providers, banks and law enforcement agencies
• Monitoring of payment and fraudulent transactions and assisting the customer care in ways of how to handle customers.
• Set up and provide training for customers service
• Review / Analysis of charge backs
• Work closely with internal departments to develop fraud screening tools
• Manage the outsourced customer service team (after set up)
Your Profile
• Experience in a fraud or/and payment related role
• Familiar with Anti Money Laundry measures and regulations.
• Familiar with related regulations such as the PCI-DSS
• Be prepared to work in a flexible work schedule, which can include evenings and weekends
• Experience with online based transactions, both credit card and/or Direct Debit (ACH)
• Excellent communication skills, written and verbal
• Strong analytical and problem solving skills
• Ability to deal with difficult customers
• Well organized with the ability to work in a fast paced work environment with minimal supervision

Publiceringsdatum
2011-05-23

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
Ansökan kan skickas till e-postadress: jobs@higeti.se

Företag
HIGETI AB

Adress
HIGETI AB
HÄLSINGEGATAN 47
11331 STOCKHOLM

Kontorsadress
HÄLSINGEGATAN 47
STOCKHOLM

Kontaktuppgifter
Telefonnummer: 08-50640200

Jobbnummer
941881

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