Operational Excellence Specialist

TeliaSonera Global Services & Operations / Organisationsutvecklarjobb / Stockholm
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Global Services and Operations is responsible for Telia Company’s global commercial excellence and technology leadership. Our 2 300 employees’ job is create new businesses and explore potential revenue streams and long-term investment opportunities for the whole company and for all our customers. We are responsible for our global product portfolio, global business, customer experience and our brand architecture. We all work closely with our country markets to make sure that our services, networks and architecture are future proof, secure and add value to customers across all markets. This is how we enable Telia Company becoming a winning New Generation Telco.

Operational Excellence Specialist

In Global Services and Operations we aim to leverage the combined strengths of Group and Countries, and of Group Commercial and Group Technology. All to succed with commercial excellence, technology leadership, transformation program to enable the New Generation Telco.

Our mission is to spearhead the New Generation Telco through Commercial excellence and Technology leadership. We make sure that we are geared up to deliver greatness to customers across all our markets. That services, networks and architecture are future proof, secure and add value. Our job is to deliver skill, scale and simplicity. We create new business, explore potential revenue streams and make the long term bets We're the company thought leaders and the catalyst for tomorrow's TeliaSonera The winning TeliaSonera. In the end, it's all about maximizing and unleashing our common potential. To delight our customers and to bring TeliaSonera into the future. That's why we're here.

PPMO and Operational Excellence secure that GSO is doing the right things in the right way by being responsible for Strategy, Portfolio Management, Business Planning, Project execution and Operational Excellence.

We are currently looking for an Operational Excellence Specialist who will be responsible to continuously improve performance in GSO, including E2E processes, leadership, employeeship, management system, processes, procedures and policies. We are looking for the best possible talent to help us reach our goals.

Job description

The main objective of the role is to continuously improve speed, simplicity and quality across GSO. The role encompasses the following responsibilities;

Supporting development in speed, quality and simplification of GSO Operating model. Secure operations are value-added and aligned with strategy, market, customer and countries demands and support of the New Generation Telco. This includes analysis, development and improvement of E2E processes, organisation, governance, way of working, leadership, employeeship, management system, processes, procedures and policies. Act as an agile coach to organisation Follow up and proactively improve KPI for the GSO by securing that management systems are developed to support future operational need cross the units Work actively with the organisation to identify improvements and support with implementation
What we offer

We offer you a position within TeliaSonera that has a great impact on the company's future growth. You will be part of our Operational Excellence team of experts, which secure that we are developing our services and products and way of working to meet the market's future demands. We are working in a constantly changing environment where you have a possibility to make a difference.

We offer an extremely challenging and interesting position to be a part of supporting TeliaSonera in the journey to a New Generation Telco.

Qualifications

To be a successful candidate for this role, you will need to have the following experience and knowledge;

Proven ability to work within Operational Excellence Commuincate complex Operational items (connection and dependencies) in a simple and undestandable way Master the art of change management Proven ability of implementation Lean and/or agility Proven ability to be highly effective and adapt process according to changes Proven ability to work in international cooperation/alliances with different cultures Clear commercial business accumen
We also expect candidates to have a university degree in a Business or Engineering discipline as well as a complete fluency in the use of the English language, written and orally

You are/Personal characteristic

You have strong interest in operational development and staying updated with the latest trends in the markets

You take accountabiliity You have a solution oriented and diplomatic personality and a natural ability to build new and strong relationships You ave strong track record of creating results and timely deliver and to quality measures You are Flexible and used to adapt to changes
Workplace

TBD

Application deadline

14 March 2016 17.00

Expected start

asap

Homepage

http://intranet.teliasonera.net/Fworkroom/en/Technology/PPMO/Pages/default.aspx

Contact information

For more information about this role, please contact Pernilla Wikman

pernilla.wikman@teliasonera.com

Varaktighet, arbetstid
Heltid/Tillsvidare 160901 - tillsvidare

Publiceringsdatum
2016-07-01

Ersättning
Fast

Så ansöker du
Sista dag att ansöka är 2016-07-31
Ansökan kan skickas till e-postadress: linda.lundberg-servat@teliasonrea.com
Klicka på denna länk för att göra din ansökan

Kontakt
Linda Lundberg Servat +46 763355627

Företag
TeliaSonera Global Services & Operations

Adress
TeliaSonera Global Services & Operations
Stureplan 8
10663 Stockholm

Kontorsadress
Stureplan 8

Övriga kontaktuppgifter

Jobbnummer
2934785

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