Online Services Assistant
Avery Dennison Scandinavia AB / Administratörsjobb / Malmö
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hela Sverige Avery Dennison is a global leader in labeling and packaging materials and solutions with operations in more than 50 countries and more than 26,000 employees worldwide. The Retail Branding and Information Solutions (RBIS) division provides intelligent, creative, and sustainable solutions that elevate brands and accelerate performance throughout the global retail supply chain. We elevate brands through graphic tickets, tags and labels, embellishments and packaging solutions that enhance consumer appeal. We accelerate performance through RFID enabled inventory and loss prevention solutions, price management, global compliance, and brand security solutions. RBIS responsibly serves the global marketplace with operations in 115 locations, 50 countries, across 6 continents.
Our office in Scandinavia; located next to the central station in Malmö, comprises a small but growing team working with customers in the Nordic region but increasingly supporting our commercial teams in other European markets. For the Online Services division we are currently looking for an energetic person to work on a temporary basis (at least 4 months) as part of our team.
As an Online Services Assistant you will play an important role in the support and maintenance of our relationship with Scandinavian apparel retailers and brand owners. The work involves co-operation with global production locations to ensure the smooth operation and improvement of online ordering, production and information solutions.
• Assist with statistics compilation and other reporting when needed
• Move orders at the request of production sites
• Check e-mails in support mailboxes as a back up to the customer responsible person, escalating issues to another department member as required.
• Investigate and resolve problems or issues for the customer through use of online systems or communication with production sites and IT Support teams.
• Administer online ordering systems (input and access information in database systems, set up and maintain products and supplier registers).
• Permit allowing you to work in Sweden (Avery Dennison is unfortunately unable to assist with residence or work permits)
• Commercial education, bachelor?s degree or equivalent experience.
Fluency in English and preferably at least one Scandinavian language.
Good knowledge of Excel or similar spreadsheet software.
• Experience from a business to business customer service role is an advantage
• Excellent problem solving and analytical skills, investigative mindset and a keenness to resolve and find the cause of problems.
• Interest for information technology solutions and data analysis
• Highly motivated, energetic and enthusiastic personality
• Willingness to be flexible towards working hours and occasional offsite travel
Publiceringsdatum2014-11-07Arbetstider och omfattningVisstidsanställning 3 - 6 månader
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2014-11-14
Applications including CV to
scandinavia.support@eu.averydennison.com by November 14th. Do not call.
Ange följande referens när du ansöker: OSA1114T
Ansökan kan skickas till e-postadress:
scandinavia.support@eu.averydennison.comFöretagAVERY DENNISON SCANDINAVIA AB
AdressAVERY DENNISON SCANDINAVIA AB
CARLSGATAN 12
21120 MALMÖ
KontorsadressCARLSGATAN 12
MALMÖ
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Övriga kontaktuppgifterE-postadress:
scandinavia.support@eu.averydennison.com Jobbnummer 2059802
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