Norwegian Speaking Merchant Support Advisor
Klarna AB / Butikssäljarjobb / Stockholm
Observera att sista ansökningsdag har passerat.
Visa alla butikssäljarjobb i Stockholm,
Solna,
Lidingö,
Sundbyberg,
Danderyd eller i
hela Sverige Visa alla jobb hos Klarna AB i Stockholm,
Uppsala eller i
hela Sverige Klarna Group has more than 1400 employees and is active on 18 markets. We serve 45 million consumers and work with 65 000 merchants. Our vision is to become the world's favorite way to buy. Service Center at Klarna has about 300 employees and acts as a support towards our consumers and merchants providing world class service. We've built an all-star international merchant support team and are now looking for an dedicated and ambitious Norwegian Speaking Merchant Support Advisor to join our team.
The easier it is for people to shop online, the more e-stores (merchants) sell. And it doesn't get any easier than with Klarna. This is why Klarna's Merchant Support is growing rapidly with over 60 000 international merchants to care for.
Merchant Support is part of our Service Center department, with the primary goal to deliver excellent service to Klarna's e-stores (merchants) using our payment services. Acting as a second line support you will provide our merchants with extraordinary service by answering their questions mainly by email but also by phone. Your daily work will consist of handling cases regarding technical issues, payment related questions and providing our merchants with the information they need to operate with Klarna. We strive to give our merchants world-class service and to exceed their expectations. You will play a central role in Klarna's success and your work will have a direct impact on our customer satisfaction.
Success in this role means being a dedicated team-member who inspires others through your work and personality. Your excellent service is a result of your will to always go the extra mile and you bring positivity and team-spirit to the team. You are driven and outgoing and you enjoy being part of a fast-paced organization where you work towards common goals together with dedicated, social team members. You are not afraid of new challenges and to develop by setting goals, both individually and in the team. As you will work towards the Norwegian market we expect you to have great communication skills in Norwegian and English - both written and spoken - and ideally you have additional language skills as well. Preferably you have worked within service but it's not a requirement.
We offer you an international working environment filled with smart and ambitious colleagues. As an employee at one of Sweden's fastest growing companies, you will play an important role in taking Klarna to the next level. You will be part of an international team of 30 people.
We know that diverse teams are strong teams, and welcome those with alternative identities, backgrounds, and experiences. Our team includes women, men, mothers, fathers, the self-taught, the college-educated, and people from all over the world. Come and join us.
We recommend you to apply as soon as possible as selection and interviews are held continuously. Please make sure to enclose your resume and cover letter with your application.
Location
Stockholm, Sweden
Acting as a second line support you will provide our merchants with extraordinary service by answering their questions mainly by email but also by phone. Your daily work will consist of handling cases regarding technical issues, payment related questions and providing our merchants with the information they need to operate with Klarna. We strive to give our merchants world-class service and to exceed their expectations
Klarna Group has more than 1400 employees and is active on 18 markets. We serve 45 million consumers and work with 65 000 merchants. Our vision is to become the world's favorite way to buy. Service Center at Klarna has about 300 employees and acts as a support towards our consumers and merchants providing world class service. We've built an all-star international merchant support team and are now looking for an dedicated and ambitious Norwegian Speaking Merchant Support Advisor to join our team.
Publiceringsdatum2017-08-30Så ansöker duSista dag att ansöka är 2017-09-29
Klicka på denna länk för att göra din ansökanFöretagKLARNA AB
AdressKLARNA AB
Sveavägen 46
11134 STOCKHOLM
KontorsadressSveavägen 46
Jobbnummer 3669466
Observera att sista ansökningsdag har passerat.