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Job Title: Sales Consultant
Reports To : Sales Manager
Job Purpose :
To work as part of the sales team, providing excellent customer service to help the store achieve sales and profit targets.
Main Duties:
Providing Customer Service:
To work as part of the sales team in order to provide excellent customer service through:
• Providing and maintaining product knowledge
• Understanding and demonstrating customer care and high levels of customer service both on the sales floor and till points
• Replenishing stock and maintaining high standards of merchandising and housekeeping
• Maintaining and demonstrating security awareness
• Identifying customer needs and responding to them quickly
Good Communication:
To communicate effectively with line management on a daily basis to ensure you are:
• Adhering to all Company policies and procedures e.g. till operation, timekeeping, absence reporting procedures etc
• Aware of and actively supporting Health and Safety policies to ensure that standards are adhered to and maintained at all times
• Actively listening, and communicating with colleagues, customers and managers
Working as Part of a Team:
To work as part of the sales team to achieve personal and store objectives through:
• Carrying out reasonable additional duties as and when required e.g. stockroom cover, acting as a training sponsor (if required)
• Supporting and helping colleagues with their daily tasks as and when required
• Showing a genuine interest in other people and willingness to help
• Using initiative at all times
• Having the ability and willingness to acquire job knowledge through self development and by learning from others
• Demonstrating flexibility in order to meet store needs and special events eg sale, peak trading period
Essential Criteria
Experience working in a customer service environment (i.e. if school leaver, has work experience).
Flexible approach to working hours i.e. able to work reasonable additional hours, bank holidays etc and Sundays (if position requires Sunday work as part of contract).
Desirable Criteria
Previous experience working within retail.
Experience operating computerised tills.
Publiceringsdatum2009-08-20Arbetstider och omfattningTillsvidare
Deltid
Tillträde25 November 2009
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2009-08-24
Ange följande referens när du ansöker: Sales Consultant
Ansökan kan skickas till e-postadress:
store0801@next.co.ukKontaktLuice Stone
FöretagNEXT
AdressNEXT
Kista Galleria plan 5
16428 KISTA
KontorsadressKista
KontaktuppgifterTelefonnummer till arbetsgivaren saknas i denna annons.
Jobbnummer 493493
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