Merchant Success Coordinator
Tipser AB / Säljarjobb / Stockholm
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hela Sverige Visa alla jobb hos Tipser AB i Stockholm At Tipser we believe e-commerce should not be tied to any specific place, app, or website. We make any product in the world buyable on any digital surface, with the most streamlined user experience possible.
Our team has doubled in size every year for the past three years and we're not slowing down. We have offices in Stockholm, Wroclaw, Barcelona, New York City, and London and are continuously expanding to new markets. We believe in hyper growth with a heart and we have a lot of fun working together to change the future of e-commerce.
Join us on this journey!
The Role:
As a Merchant Success Coordinator, you will learn how to successfully support our Merchants' needs and make sure their products get distributed across Tipser platform's surfaces in a seamless manner. Moreover you will act as the first point of contact with our merchants in order to maximize their opportunities with Tipser. You will work cross-functionally between the Merchant Partnership team and the Client Success team.
This is a full time role based in our Stockholm office.
As a Merchant Success Coordinator, you will:
Oversee merchant integrations with Tipser and ensure its quality assurance
Act as a first line of support for merchant-related issues routing them to the right person within Tipser
Coordinate campaign management and campaign optimization with Tipser's KAMs
Manage the communications with our merchants through multiple channels by sharing product updates, releases, market insights, campaign opportunities and more
Create brand pages, presenting our connected brands and retailers in the best possible way
Maintain and develop our merchant's FAQs and knowledge base
We think that you are:
A last year student and/or graduate of a business/marketing program with the ability to work a minimum of 20 hours/week (or more!)
A problem solver and have strong analytical skills
Customer focused and have a sharp attention to detail
A great communicator and a team player with the ability to work with minimal supervision
Fluent in English in both speaking and writing (any other language is a big plus!)
We would like it if you have:
E-commerce experience or experience within customer service or service industry
A passion for technology!
We offer:
An international career at a scale-up tech company with a flexible working environment
95+ awesome colleagues around the world; offices in Wroclaw, Poland; Barcelona, Spain; Stockholm, Sweden (HQ); New York City, USA; and London, UK
A maxed out computer and professional monitor with the latest tech at your fingertips
Yoga Thursdays and Cava Fridays
An office by the water at Blasieholmen, Stockholm
Tipser is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.
Publiceringsdatum2021-05-10Så ansöker duSista dag att ansöka är 2021-06-23
AdressTipser AB
Hovslagargatan 5 A 1
11148 Stockholm
Omfattning Detta är ett heltidsjobb.
Arbetsgivare Tipser AB (org.nr 556860-0919)
Hovslagargatan 5 A 1 (
visa karta)
111 48 STOCKHOLM
Ansökan E-post:
jobs@tipser.com Jobbnummer 5733987
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