IT Change Release & Deploy Operational Lead
H&m It-Avdelning / Datajobb / Stockholm
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hela Sverige Are you an experienced IT Change and/or Release Manager with strong leadership skills? We are strengthening our Global Change, Release & Deploy Management Team within our Service Management & Support area and need someone like you!
Service Management & Support Area is transforming the IT Change, Release & Deploy Function in order to take on the full responsibility for the IT Change, Release and Deploy processes. As part of the new initiative we are looking for an Operational lead that will take on a dual responsibility; lead and work with the IT Change, Release & Deploy team and drive the work to ensure control, stability and transparence. This includes the responsibility to ensure correct handling of all IT changes affecting the different service areas according to agreed change and release process as well as overall responsibility of the release schedule and release planning cross H&M IT
As an IT Change, Release & Deployment Operational Lead you will take lead on the daily operation, and support the operational delivery team where is needed to reach a good, logic and stable delivery with high quality. You also work with tactical process improvements.
You work close with, and report delivery goals to Process Owner.
To be successful in this role we believe you are solution oriented and have a "make it happen" attitude. You manage to work methodically in a structured way in a work environment with high pace and constant changes. We offer you a great opportunity to join a highly skilled team in an expansive global IT department.
H&M is an exciting place for an IT career! We open up at least one new store every weekday somewhere around the globe at the same time as we're expanding online. This requires a lot from our IT-solutions with fun challenges along the way! We offer a dynamic and creative work environment where we as a team grow together. As one of the world's largest fashion retailers we can offer you endless career opportunities.
Your responsibilities
The job of an IT Change & Release Operational lead at H&M comes with a lot of responsibility - and lots of fun. Your to do-list includes:
• Assess and take decisions on planned changes
• Measure and follow up on incidents caused by changes
• Lead and develop decision forums
• Handling cross implementations
• Inform target groups of news and changes of processes and wow
• Ensure end to end communication with identified stakeholders
• Ensure resource planning
• Ensuring that decisions are taken by the correct people at the correct time through the lifecycle of the release and change ticket
• Ensure efficient and secure change- and release management
Just like everyone at H&M, we believe you are a social, open, communicative sales-minded and ambitious team player full of drive and optimism. And your skills include:
• Experience as Process Manager for IT Change and or Release Management and general knowledge of ITIL
• Interest for leading others
• It is an advantage if you have previous experience from working in ServiceNow
• Good communication skills both in Swedish and English
The IT department is an important part of the company's business and carries out operations, software development and maintenance of the company's systems and business applications. Our goal is to supply as cost efficient IT solutions as possible in order to offer our customers "Fashion and quality at the best price in a sustainable way". The IT-department is located in Stockholm and Borås and conduct business virtually all over the globe. The H&M group includes in addition to H&M the brands COS, Monki, Weekday, Cheap Monday, & Other Stories and H&M Home. As an IT-department, we work with all brands.
Publiceringsdatum2017-02-15Så ansöker duSista dag att ansöka är 2017-03-12
Klicka på denna länk för att göra din ansökanFöretagH&M IT-Avdelning
AdressH&M IT-Avdelning
Årstaängsvägen 13
10638 Stockholm
KontorsadressÅrstaängsvägen 13
Jobbnummer 3322555
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