In-house Application Specialist - one year temp

Biomérieux Sweden AB / Biomedicinjobb / Göteborg
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The bioMérieux group is a world leader in the field of in vitro diagnostics for clinical and industrial applications. Present in more than 150 countries through 42 subsidiaries and a large network of distributors we provide diagnostic solutions that improve patient health and ensure consumer safety. The corporate headquarters is located in Marcy l'Étoile, Lyon in France.

About bioMérieux Clinical Diagnostics

bioMérieux Clinical Diagnostics, specialized in the in vitro diagnostics sector, designs, develops, produces and markets diagnosis systems (reagents, instruments and software) for medical or industrial applications. In vitro diagnostics tests are used to measure, identify and quantify bacteria and viruses as well as substances generated by the human body in the presence, for instance, of an infectious disease, a cancer or a cardiac pathology.

bioMérieux is determined to continue to play a pioneering role by innovating and designing the diagnostics of the future to address the major challenges for public health worldwide.

As our Customer Service Manager will be on maternity leave for one year we are looking for:

In-house Application Specialist - one year temp

Job description

As an In-house Application Specialist you will have three main work areas:
• Perform remote fine tuning on one of our top systems within the microbiology range, MALDI-ToF.
• Take customer calls and emails related to technical complaints and questions. Register, categorize, forward and follow up in SAP, with colleagues and the customer. Support complaint handling for field staff in SAP.
• Take care of administrative tasks related to field actions - creation of concerned customer data, service orders and follow up.

This demands a high commitment, self -driven, result and customer oriented personality.

You will be an important asset contributing to the Nordic Clinical Team.

You will report directly to the Nordic Commercial Manager based in Finland.

It is essential to have a good knowledge and understanding in clinical bacteriology. To have knowledge for diagnostic and work experience equivalent is creditable.

Desirable background and characteristics

• Bachelor / Master degree in microbiology or similar discipline
• Fluent communication skills in Swedish and English are mandatory. Danish, Norwegian and Finnish languages are desirable but not mandatory.
• Personal profile characterized by customer focus, result focus, solution orientation and service minded approach
• Good interpersonal skills and cultural awareness
• Good at administrative tasks
• Good understanding and previous work relating to GLP and QMS guidelines
• Self-driven and innovative
• IT literate with a good working knowledge of MS Office Suite is mandatory

At bioMérieux we offer an interesting job with innovative new technologies in focus.

We are the market leader in clinical microbiology - come with us into the exiting future.

You will be an important part of the Nordic organization and we will offer you an open, developing and warm working atmosphere.

Please send us a cover letter with CV in English to nordicapplication@biomerieux.com (only by e-mail). Deadline for application is 30th October; all applications will be handled confidentially. Position will be filled as soon as a proper candidate is available.

Please visit our website: www.biomerieux.com

We look forward to your application.

Varaktighet, arbetstid
Visstidsanställning 6 månader eller längre
Heltid

Publiceringsdatum
2015-10-15

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Ansökan kan skickas till e-postadress: nordicapplication@biomerieux.com

Företag
BIOMÉRIEUX SWEDEN AB

Adress
BIOMÉRIEUX SWEDEN AB
HANTVERKSVÄGEN 15
43633 ASKIM

Kontorsadress
HANTVERKSVÄGEN 15
ASKIM

Övriga kontaktuppgifter
Telefonnummer: 031-688490

Jobbnummer
2480109

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