Hotel Manager

Viking Cruises AG / Chefsjobb / Ospecificerad arbetsort
2014-09-19
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PURPOSE OF POSITION
You are in charge of the entire hotel operation onboard and guarantee fullest guest satisfaction and a pleasant working environment for all crew. You adhere to Viking River Cruises Standards and budgets.

YOUR RESPONSIBILITIES
Responsible for the entire hotel operation onboard
Ensuring that all hotel departments are managed according to their standards
Management and motivation of the crew, with emphasis on Department Heads
Operation of service procedures according to company standards
Stock ordering for the hotel department (F&B, Housekeeping, equipment,etc.)
Ensuring impeccable cleanliness, hygiene and order in all areas of the hotel department in accordance with HACCP rules
Final inspection and receipt of all supplies and deliveries for the hotel department
Supervision and organisation of opening and closing ships at start /end of season
Active liaison with guests and successful handling of complaints
Active participation in all onboard events and special functions
Presence in the galley and restaurant during meal times
Ensuring active and smooth flow of communication with the nautical department, onboard management, crew and the Head Office Basel
Ensuring departmental training according to requirement profile
Responsible for cost control and adherence to all set budgets
Daily analysis of debtors in accordance with Receptionist / Night Auditor
Conduction of stock takes; inventory according to company procedures
Active participation in loadings
Supervisor: Corporate Operation Manager
Gives instructions to: Catering staff (incl. Program Director) and musician onboard
Receives instructions from: Corporate Operation Manager, Headoffice

YOUR PROFILE
Graduated education within the hotel industry, preferably hotel management school (Preferred tertiary degree in hotel management with emphasis on F&B operation)
Several years of professional management experience in this role, preferably within cruise industry
Excellent management, organisational and communication skills
Guest focused, stress resistant, calm under pressure, team player and with positive appearance
Open minded and flexible with high social and inter-cultural competencies
Excellent English skills (written & verbal), other languages are an advantage
Must work independently, good computer skills

Publiceringsdatum
2014-09-19

Arbetstider och omfattning
Tillsvidare
Heltid

Ersättning
Fast lön

Så ansöker du
We will be conducting interviews in Malmö on the 15th of October.
Ansökan kan skickas till e-postadress: office@vikingcruises.com

Företag
Viking Cruises AG

Övriga kontaktuppgifter
Telefonnummer: ++41616386060
E-postadress: office@vikingcruises.com

Jobbnummer
2003833

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