Head of Technical Writing
Nasdaq / Chefsjobb / Stockholm
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hela Sverige Nasdaq Technology is now looking for a Head of Technical Writing. The Technical Writers team provides high-quality customer documentation for Trading, Clearing and CSD systems and services.
The position is in Stockholm where you will sit in the renovated former Ford assembly plant in Frihamnen, in our spacious and open plan factory-style campus, which houses 700 of Nasdaq's IT talent across many departments including engineering, architecture, development and testers.
Nasdaq is the world's largest exchange solution company providing top of the line trading and clearing technology with more than 3,500 listed companies.
If you enjoy working in a results-driven and high-performing international culture, and thrive in a creative and dynamic environment, this is the role for you.
About the Team, Role and Responsibilities
As Head of Technical Writing, you will manage a team of three Technical Writers. The team works closely with the software development, infrastructure, operations, product, and project management teams to write and edit customer documentation and other technical documentation for various technology projects and platforms.
You will be responsible for managing and developing the team members as well as assigning individual technical writers to specific projects or tasks. Alongside the management duties, you will also perform technical writing. In this role, you are expected to liaise with project managers, business analyst teams, development teams and test teams to ensure successful project deliveries. You will be responsible for methodologies, processes and tools related to technical writing.
Responsibilities:
* Provide leadership and direction to team members.
* Motivate, coach, develop, recruit, reward and retain employees while cultivating a culture of a high performing team.
* Take accountability for the performance and results of the team; plan and implement procedures and tools to maximize operating efficiency.
* Develop departmental plans to address resource and operational needs and challenges.
* Allocate resources and assign responsibilities for projects and assignments, checking status regularly.
* Ensure that the team identifies industry change and captures feedback from internal and external stakeholders.
* Lead the team in their thinking for process re-design and improvements to improve efficiency.
* Build and maintain effective long-term relationships with key stakeholders, decision makers, and influencers internally and externally.
Qualifications required:
* Education Required: Degree or equivalent experience in English, Technical Communication, Computer Science, Information Design, or related fields
* Experience Required: 5-8 years in technical writing field (or equivalent)
* Ability to motivate, develop, recruit, retain and reward employees
* Management or leader experience
* Excellent technical writing skills
* Knowledge in XML editing
* Excellent communication skills, both written and verbal English.
To be a good match for this role you should have an agile mindset and enjoy working under constantly changing conditions. In addition, you should possess a strong drive to achieve result, be a good team member and be able to work efficiently both independently and in cooperation with others.
We offer an opportunity to develop in the financial technology domain at the same time as utilizing your extensive knowledge and passion as well as work within a fast paced organization where you have the ability to really make a difference.
This is a permanent full time position located in Stockholm. Desired start date is as soon as possible. As the selection and interview process is ongoing, please submit your application as soon as possible.
Nasdaq (Nasdaq: NDAQ) is a leading provider of trading, clearing, exchange technology, listing, information and public company services across six continents. Through its diverse portfolio of solutions, Nasdaq enables customers to plan, optimize and execute their business vision with confidence, using proven technologies that provide transparency and insight for navigating today's global capital markets. As the creator of the world's first electronic stock market, its technology powers more than 70 marketplaces in 50 countries, and 1 in 10 of the world's securities transactions. Nasdaq is home to more than 3,500 listed companies with a market value of over $9.1 trillion and more than 10,000 corporate clients.
Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information or any other status protected by applicable law.
Varaktighet, arbetstid
Heltid Permanent
Publiceringsdatum2017-12-14ErsättningNot Specified
Så ansöker duSista dag att ansöka är 2017-12-21
Ange följande referens när du ansöker: R0001006
Klicka på denna länk för att göra din ansökanKontaktEmma Ockert-Axelsson
emma.axelsson@nasdaq.com (212) 401 8700
FöretagNASDAQ
AdressNASDAQ
10578
10578 0180
KontorsadressTullvaktsvägen 15
Jobbnummer 3854939
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