Head of Customer Service Nordics to Bühler
TNG Group AB / Ekonomichefsjobb / Malmö
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hela Sverige Visa alla jobb hos TNG Group AB i Malmö,
Burlöv,
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hela Sverige We are now looing for the next Head of Customer Service Nordics to the global company Bühler!
We offer you the opportunity to become the new Head of Customer Service at the world known company Bühler in Malmö. This is the position for you who wants to become a key asset within the company and take part in their continued journey of their 150-year success story. Do you have leadership experience within technical customer service? Then you are the one we are looking for!
OUR OFFER TO YOU
Being an employee at Bühler means more than simply being a part of its more than 150 year-long success story. With a great deal of commitment and passion - and in conjunction with around 12,000 employees worldwide - our co-workers help to shape a successful future for Bühler 's wide range of products on a daily basis. At Bühler we believe in the satisfaction of our employees and offer interesting and challenging job contents, paired with good opportunities for further development.
As Head of the Customer Service you will get to lead and develop powerful Customer Service Team and grow customer service related business in the Nordic region. You will be a member of the Nordic management team and have a prominent role within the company. This is a family-oriented company who believes in the power of the employees. Do you want to be a part of the family?
THIS IS WHAT YOU WILL DO
As Head of the Customer Service your main task will be:
* Analyse the demand for customer service products, to understand the customer needs
* Develop customer relationships in the Nordics
* Develop and implement budget
* Manage work-teams; asses performance, carry out and follow career planning, succession planning and salaries
* Lead the recruitment and promotion processes
* Ensure secure and optimal working conditions for the employees
THE JOB IN BRIEF
As Head of Customer Service, you will do frequent customer visits, which include traveling mainly within the Nordic region and sometimes Europe. This means that approximately 50% of your time will be spent outside of the office in Malmö.
You will report to the Managing Director and be a part of the Nordic management team.
WHO ARE YOU?
As you will lead and develop the Customer Service Team you will need to have leadership experience, preferably from a technical customer service or sales team. It is advantageous if you have a degree in engineering, but experience within technical support is equally important. As Bühler is a global company, we hope that you have experience from working in an international environment.
In this role it is of great importance that you have good communication skills, and that you can effectively get a message across to all kinds of people, at all levels. As you will work on a strategic level you will need to be analytical and have an ability too draw conclusions from complex numerical information. You have a commercial know-how and identifies and seizes opportunities that have a positive impact on business growth and profitability.
As a leader you support an encourage your employees, and develope them through delegation, empowerment and coaching. You are confident in your leadership and have an ability to make an impact on others.
INTERESTED?
I den här rekryteringen har vi valt att samarbeta med TNG som sköter hela rekryteringsprocessen på ett fördomsfritt och kompetensbaserat sätt. Är du intresserad av tjänsten, ansök snarast! Urvalet sker löpande och tjänsten kan tillsättas före sista ansökningsdatum. Vi tar inte emot ansökningar via email, vänligen sök via vårt ansökningsformulär. Du kan endast bifoga ditt CV, så skicka inget personligt brev då vi inte läser dem. Motivera istället kort i ansökningsformuläret varför du söker jobbet. Har du frågor är du varmt välkommen att kontakta ansvarig rekryterare.
Varaktighet, arbetstid
Heltid Tillsvidare
Publiceringsdatum2018-02-13ErsättningFast lön
Så ansöker duSista dag att ansöka är 2018-03-14
Klicka på denna länk för att göra din ansökanKontaktMarcus Engblad
marcus.engblad@tng.se 0736849509
FöretagTNG Group AB
AdressTNG Group AB
Malmöhusvägen 1
21118 Malmö
KontorsadressMalmöhusvägen 1
Jobbnummer 3960762
Observera att sista ansökningsdag har passerat.