Global 3rd Line Support

Ascom / Supportteknikerjobb / Göteborg
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As a System engineer at Global support you will provide 3rd level support for all Ascom regions and growth market partners. You will also have the opportunity to work as Global Service Consultant for specific business critical projects. When required provide trainings for 2nd line 1st Line support staff.

As part of a global team international travel will be part of your daily work.

Your main responsibilities in this role will be as following:

Responsibilities
• to provide Global Service consultancy for Ascom Wireless
• to provide 3rd level support for Ascom Regions, growth market partners and OEM
• to provide trainings for Ascom 1st and 2nd line support staff.

Qualifications
• Education: Relevant engineering degree (Computer, Engineering or Engineering Technology or equivalent training is preferred)
• Strong IP-knowledge
• Experience of trouble shooting in mission critical systems
• Knowledge of VOIP, VoWiFi
• Knowledge of wireless technologies -VoWiFi, WLAN, GSM/3G/LTE technology
• CCNA or CCNP certified
• Fluent in English, additional languages is a merit
• Knowledge and working experience of project management
• CWNA certified is a merit

Personal Skills
We are looking for you who is direct and have an open-minded approach to things. You are a strong team player that have the ability to take own initiative and start up new activities. Since you have a lot of internal and external contacts in this role you will need to have a strong costumer orientation and be a great communicator. Further on we believe you are structured, proactive and have a pragmatic attitude.
Contact and Application
Are you interested in the job? The selection process is ongoing, so please submit your application as soon as possible. Intressted to know more? contact Marko.savinainen@ascom.com +46 31 55 9309

Click the apply button and send in your application no later than 27th of October 2017.

Varaktighet, arbetstid
Dagtid, mån-fre Fast tjänt

Publiceringsdatum
2017-10-02

Ersättning
Enligt överenskommelse

Så ansöker du
Sista dag att ansöka är 2017-10-27
Klicka på denna länk för att göra din ansökan

Kontakt
Klara Franson klara.franson@ascom.com 0704645832

Företag
Ascom

Adress
Ascom
Grimbodalen 2
41749 Göteborg

Kontorsadress
Grimbodalen 2

Jobbnummer
3727323

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