German Customer Service
Ecodi AB / Kundservicejobb / Skövde
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hela Sverige Want to work with a small team with close colleagues? Connect to one of Sweden's fastest growing e-commerce companies, the place for you if you are interested in a small innovative business who builds long-lasting customer relations.
Ecodi AB is a Swedish company that ships nicotine pouches all over the world, we started as a family business and for the past 10 years we have built up a loyal customer-base that each year grows even bigger. As the number of customers increases, so do the requirements for our customer service.
For this reason, we are now searching for a new member to join our team, someone who is comfortable with writing, ambitious, with previous experience with customer relations. An e-commerce company serves the world and we aim to efficiently meet our customers' demands regarding product information, deliveries, and payment options for all possible markets. Our customer service is the heart of our business and is required to establish happy and loyal customers. We want you to help us enrich the customer's experience!
Customer support is mainly in German and English and is open between 7-18 Swedish time along with a few hours during the weekend. The shifts vary from 7-15, 9-18 and weekend hours - the exact times are planned within the team to find the perfect fit for both customers and coworkers.
Do not be afraid to ask for a helping hand! Our support team is a small but tight team where both good communication and teamwork are essential.
The position is a permanent employment of 75% (with a trial-period of 6 months) and is located in Skövde, with the possibility to work some days at home when comfortable. It is a growing position that can potentially increase. We are a small business of approximately 16 employees but constantly growing, there are therefore plenty of possibilities to evolve within the company. ECODI AB has a collective agreement with Unionen (tjänstemen).
If you think this job is perfect for you then do not hesitate to send us an e-mail! Send your CV and personal letter introducing yourself and why this position suits you. Send your personal letter in English.
Requirements:
Fluent in English.
Fluent in German.
Previous work experience with within administration or computers.
Previous work experience with customer relations.
It is a big plus if you know any other languages as well at a high level.
Send your application to
careers@ecodi.se, we are looking forward to hearing from you!
Kind regards
Ellinor Kyrk
Head of Customer Relations, ECODI AB
Publiceringsdatum2022-02-02Så ansöker duSista dag att ansöka är 2022-03-04
AdressEcodi AB
Vasagatan 46
54131 Skövde
Omfattning Detta är ett deltidsjobb.
Arbetsgivare Ecodi AB (org.nr 556805-2079)
Vasagatan 46 (
visa karta)
541 31 SKÖVDE
Tillgång till bil För detta jobb krävs att du har tillgång till en egen bil.
Körkort För detta jobb krävs körkort.
Ansökan E-post:
careers@ecodi.se Kontakt Ellinor Kyrk
careers@ecodi.se Jobbnummer 6302577
Observera att sista ansökningsdag har passerat.