Geek Squad: Counter Intelligence Agent

The Phone House / Supportteknikerjobb / Stockholm
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Do all things technology fire you up? Can you swap a motherboard or hook up a home theater system blindfolded? Does the thought of setting up an iPhone and getting paid for it make you salivate? If you answered yes to any of these questions, congratulations. Your dream career might be waiting for you at Geek Squad®.
It all began with a few oddly dressed guys fixing computers. Today, we are an army more than 18,000 strong, on a singular mission to rid the world of rogue technology. We are still oddly dressed, but we are now oddly dressed and saving the day across the globe. If you are techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to be one of the first of two agents in Stockholm, Sweden and join our illustrious ranks. Read more about Geek Squad at www.geeksquad.co.uk or www.geeksquad.com
COUNTER INTELLIGENCE AGENT
Geek Squad Counter Intelligence Agents work in a fast paced retail environment performing computer-related installations and technical support. Although sales will not be your primary function, let's just face it, when our customers spot a sharp technical mind dressed like an Agent, they can't help but ask a few technology questions. Geek Squad Agents should have the ability to interact with customers while showing respect, courtesy and professionalism.
So if you're techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks. You will be working in The Phone House new concept store "Wireless World" and be one of the two the first Geek Squad agents in Sweden.
RESPONSIBILITIES
• Assist customers within the Precinct?s Standard Operating Platform (SOP)
• Provide initial contact with customers, plus check in products for service
• Perform basic testing to determine product needs and service solutions
• Facilitate in-store sales, upgrades, installations and service on phones and laptops
BASIC QUALIFICATIONS
• Expertise in DOS, Windows 9x/ME/2000/XP/Vista or Mac OS X
• Knowledge in troubleshooting hardware, peripherals, software, operating systems and Internet connections
• Proficiency in software installations and upgrades
• Strong research and problem-solving capabilities
• Spoken and written swedish and english
PREFERRED QUALIFICATIONS
Strong plus: proof of Apple certifications (current or expired), Linux experience and laptop repair training
The position is full- or part time and we will go through the applications in august. Last date to apply is 7/8.
Any questions? Please contact karin.carlsson@phonehouse.se we do not accept applications sent by email, please apply by http://www.phonehouse.se/Jobba-hos-oss/Lediga-jobb

Publiceringsdatum
2011-07-12

Arbetstider och omfattning
Tillsvidare
Heltid/Deltid

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2011-08-07
To apply, visit our webpage: Ansökan sker via företagets webbplats.
Ansökan kan tyvärr inte göras via e-post.

Företag
The Phone House

Adress
The Phone House
Box 4161
13134 Nacka

Kontorsadress
Marcusplatsen 9

Jobbnummer
984200

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