Finnish speaking Cargo Customer Service Agent

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Air France KLM Martinair Cargo are looking for two Finnish speaking Customer Service Agents to join our Cargo team in Sweden.

You are fluent in Finnish and service driven; a team player that thrives in the competitive and fluctuant cargo business.

The Customer Service Agent is part of the Nordic customer service organization (CSO), based in Märsta. CSO is responsible for providing excellent customer services and maximizing the Air France - KLM - Martinair Cargo sales and profitability. The job includes daily contact with our customers towards the Swedish and Finnish market. Key result areas of the Customer Service Agent include high-quality (pre-/after-) sales and service activities, administrative activities and relationship management.

Air France KLM Martinair Cargo offer a very dynamic business environment in a highly competitive market. We are looking for someone with experience in customer services and advanced skills in the MS office package. The position requires fluency in English, Swedish and Finnish, both verbally and in writing. Advanced knowledge of the Cargo Industry, procedures, products and tools is a merit.

About Air France-KLM-Martinair Cargo

Air France-KLM-Martinair Cargo is the dedicated air cargo business of the AIR FRANCE KLM Group and the world's biggest non-integrator operator, generating a combined turnover of ?2.5 billion. Our mission is to be our customer?s preferred carrier, by being closer to the customer, providing easy access to our offer, bringing more value to the customer and being agile and always offering a solution

Historically, Air France Cargo, KLM Cargo and Martinair Cargo have always been at the forefront of transporting and handling a variety of cargo. Building on this experience, Air France-KLM-Martinair Cargo offers a wide range of air transport services in the market, providing seamless connections throughout the world, with more than 250 destinations in 116 countries.

Our two hubs at Paris-Charles de Gaulle and Amsterdam Schiphol function in tandem, and the networks leveraging their complementary strengths in order to meet fluctuating demand with maximum flexibility. To optimize our road feeder network, we have also developed several regional hubs, including one in Malmö.

Please also visit: www.afklcargo.com

Varaktighet, arbetstid
Tillsvidare
Heltid
Fulltime position, 37.5h/week.

Publiceringsdatum
2015-11-23

Ersättning
Fast månads- vecko- eller timlön

Så ansöker du
Sista dag att ansöka är 2015-12-06
Your application should contain a CV and a personal letter in English.
Ansökan kan skickas till e-postadress: recruitment.ne@klm.com

Kontakt
Charlotte de Jong, HR coordinator charlotte.de-jong@klm.com

Företag
FÖRSÄLJN. OCH BOKFÖRINGSKONTOR

Adress
FÖRSÄLJN. OCH BOKFÖRINGSKONTOR
19530 Märsta

Kontorsadress
Raisiogatan 1-27
Märsta

Övriga kontaktuppgifter

Jobbnummer
2541511

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