Finnish and Swedish speaking Teamleader - Proffice Sverige AB - Ekonomichefsjobb i Malmö
Finnish and Swedish speaking Teamleader
Proffice Sverige AB / Ekonomichefsjobb / Malmö
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Proffice konsulter är specialister. Det är det som har gjort att Proffice är ett av Sveriges största och äldsta bemanningsföretag. Som Profficekonsult har du en trygg anställning med kollektivavtal i ett auktoriserat bemanningsföretag. Du får möjlighet att skaffa dig erfarenhet från olika branscher och företag.

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Sitel Denmark is looking for a Finnish and Swedish speaking team leader for their Microsoft® project

On behalf of our client Sitel Denmark, Proffice is looking for a Finnish and Swedish speaking team leader for a new full-time position in their Nordic Customer Service Support Centre situated in the heart of Copenhagen.

SITEL Corporation is the leading provider of services within Customer Relationship Management, CRM. Sitel assist their clients in adding value to their customer relationships by finding and gaining new customers as well as nursing and developing existing customers.
SITEL Denmark is one of the leading Customer Contact Centres in Northern Europe. SITEL offers its customers inbound and outbound phoning and other e-CRM services within the fields; sales, customer service, technical support/helpdesk etc.
As the team leader you will among other things be occupied with:
* Daily management, motivation and coaching of the members of the team
* Handling customer requests within Microsoft® Software
* Taking part in team and client meetings
* Analysing and identifying problem areas
* Developing and implementing operational processes
* Client reporting

Qualifications:
* Wide experience with and interest in professional customer service
* Experience with staff management is an advantage
* Written and spoken English
* Speaks and writes Swedish and Finnish fluently
* Handles MS Office pack

About you:
* Open, inviting and greatly empathetic
* Strong-willed, goal-oriented and capable of assessing changes in the team
* Taking on responsibilities also in hectic situations
* Good and precise formulation skills
* Analytical
* Team leader with a sense of humour, who is able to motivate and coach your employees
* You have an overview and are able to handle a great deal of pressure and an at times hectic environment

Sitel Denmark offer a newly established position, where you have the chance to influence how the job should look like. The team is young and dynamic, and there is always room for fun comment. You will have great possibilities in developing professionally and personally in an international environment.

For further information, please contact recruitment consultant Pernille Steen on ph.: +45 35 27 17 17.

Apply for the position via e-mail pernille.steen@proffice.dk titled "Team leader for Software".

Microsoft, Encarta, MSN, and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.

Publiceringsdatum
2007-11-20

Anställningstyp/arbetstider
Tillsvidare

Ersättning
Kontakt
Steen, Pernille

Så ansöker du
Ansök via vår Webb-plats:
https://jobs.brassring.com/1053/asp/tg/cim_jobdetail.asp?jobid=193597&partnerid=20054&siteid=5036&Codes=Arbetsformedlingen

Sista ansökningsdag 2007-12-15

Företag
Proffice Sverige AB
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Jobbnummer
66263

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