Deskside Technician
Stefanini Sweden AB / Supportteknikerjobb / Tranemo
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hela Sverige Purpose of the role:
To deliver exceptional 2nd Line support services to the end users and technical support through the resolution of technical queries on various platforms, operating systems, hardware and software.
Professional skills:
• ITIL V3 Foundation Certification (mandatory)
• Microsoft Operating System / Office Certification(s) will be an asset
• Advanced MS Office skills
• Scripting, coding skill will be considered an advantage
• Able to solve simple hardware issues
• iOS, Android advanced user
• Basic Networking skills
• Knowledge of Active Directory, permissions.
• Knowledge of SAP GUI
Work experience:
• At least 2-3 years' experience in PC support, Server support. An equivalent combination of education and related experience may also serve to meet these minimum requirements.
Behavioral soft skills required:
• Team Player
• Analytical Thinking
• Open and positive personality
• Stability / Stress tolerance
• Customer oriented (Service awareness)
• Good interpersonal and communication skills
• Able to adapt in a fast evolving technology environment and ability to learn
• Able to assume day to day responsibilities generating specific deliverables
• Relationship-builder, at ease with people and capable of quickly building trust
Languages:
• Swedish and English
Job Location
• Grimsås/ Sweden
To deliver exceptional 2nd Line support services to the end users and technical support through the resolution of technical queries on various platforms, operating systems, hardware and software.
Stefanini brings decades of IT outsourcing expertise to clients around the globe. We support mid-size and large corporations through offshore, onshore and nearshore IT managed services, systems integration, consulting and strategic staffing. Our service offerings include: IT infrastructure outsourcing (helpdesk/desktop services and data center), application development/systems integration, ERP/SAP consulting, asset management, and strategic IT staffing solutions. Our ability to deliver support in 35 languages, in 88 offices, with a direct presence in 39 countries, is why our IT outsourcing solutions are used by some of the largest multinational companies in the world.
Varaktighet, arbetstid
If you are interested in this job, please send your application to
jobs.swe@stefanini.comPubliceringsdatum2017-04-27Så ansöker duSista dag att ansöka är 2017-05-10
KontaktEline Cajot
eline.cajot@stefanini.com 003226202026
FöretagStefanini Sweden AB
AdressStefanini Sweden AB
Box 7543
10393 Stockholm
KontorsadressSundbybergsvägen 9
Jobbnummer 3464609
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