Customer Service Specialist, Scandinavia
UPM / Butikssäljarjobb / Stockholm
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UPM leads the integration of bio and forest industries into a new, sustainable and innovation-driven future. Our products are made of renewable raw materials and are recyclable. We offer interesting jobs for around 22,000 people globally. We have three Business Groups: Energy and Pulp, Paper, and Engineered materials.
We are present in 67 countries and have production units in 17 countries. Our annual sales exceed EUR 10 billion. UPM's shares are listed on the Helsinki stock exchange. UPM - The Biofore Company
www.upm.comUPM is looking for
Specialist, Customer Service to our Scandinavian sales office in Stockholm.
The purpose of the job is to provide high-quality customer service and order processing for dedicated customers.
Main Tasks and Responsibilities
• inquiry handling
• production order entry
• confirming orders to customers
• call-off handling
• invoicing
• monitoring customer stock levels
• daily communication with customers, internal stakeholders and service providers
• collecting market, product and customer information
• providing product info, sampling and trial handling
Requirements
• Customer and service oriented mind set
• Excellent team working skills
• Proactive way of working
• Flexibility to adapt to different situations
• Accuracy in details
• Ability to work under pressure
• Suitable education
• Minimum 1-3 years of working experience in customer service, supply chain or similar tasks
• Good interpersonal skills and ability to communicate both verbally and in writing
• Fluent in Swedish and English, good understanding of Danish and/or Norwegian languages is an asset
• Excellent IT skills
Other Information
The specialist will report to Team Leader, Customer Service. Working premises are in Kungsholmen, Stockholm.
We offer you an interesting responsibility in an international organisation and good professional development opportunities.
Join a team with experienced and friendly colleagues. Full training will be provided for the successful candidate.
We are looking to fill the position as soon as possible.
For further information please contact Jaana Junnila Starck, Customer Service Manager, Scandinavia tel. +46 7065 72655 or
Sari Rantanen, Team Leader, tel. +46 72 575 9990.
To apply, please complete your on-line Candidate Profile, and submit your e-application via
www.upm.com by Friday 6th December 2013.
In case of any technical issues please contact us at
contacthr@upm.com or call at +48 12 3999 400.
Publiceringsdatum2013-11-14Arbetstider och omfattningTillsvidare
Heltid
ErsättningFast lön
Så ansöker duSista dag att ansöka är 2013-12-06
Apply at:
www.upm.comAnsökan kan tyvärr inte göras via e-post.
FöretagUPM
KontorsadressEteläesplanadi 2
Övriga kontaktuppgifterTelefonnummer: +35820415111
Jobbnummer 1703102
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