Customer Service Representative
AB Sandvik Coromant / Butikssäljarjobb / Stockholm
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hela Sverige Sandvik Coromant Sverige AB is responsible for sales and marketing of Sandvik Coromant's product and service offerings on the Swedish market. Our business idea is to strengthen customer competitiveness through offering improved production economy. Sandvik Coromant offers an environment where new ideas are encouraged and where there are exceptional opportunities for development. We are looking for people with the ambition to broaden their experience and develop in their profession. If you have the skills, we give you the tools to use them.
Customer Service within Sandvik Coromant in the Nordic region works with order management and technical support of our products for both customers and field personnel. We are now looking for a Customer Service Representative for the Business Operations department in Kista, Stockholm, to work with the Swedish market and, when needed, support the Norwegian and Finnish markets. This is an excellent opportunity if you are interested in business and industry and want to join a big industrial company, where we offer great development opportunities.
Key performance areas
As a member of the customer service, you are responsible for various tasks included in a customer support function, such as: handling sales over the phone; managing orders, both our standard assortment and our special tools, handling returns to our distribution center in the Netherlands; and administering complaints for our logistics. Furthermore, you provide technical information about our tool assortments and cutting data or make recommendations based on our standard range offerings. In addition, you are responsible for invoicing material, credits and debits, and you support our customers and sales colleagues.
Your profile
We are looking for someone with a relevant high school diploma, and previous experience from working in customer support or within the production or industrial sector is considered a plus. You are used to working with the programs in MS Office, and it is also beneficial if you have previously worked with SAP. As we operate locally, but are an international organization, you need good skills in both Swedish and English, while skills in Norwegian or Finnish are a plus.
We place great value on your personal qualities in this recruitment, characterized by your interest in technology and your sales- and service-oriented mindset. Your positive attitude and exceptional verbal communication skills allow you to provide excellent service to both customers and colleagues. As we work in an environment where we manage many varied processes at the same time, you thrive when working in a high-paced environment. To be successful in this position, good multitasking skills and thoroughness are highly desirable.
We actively work to create a workplace that is characterized by diversity and inclusion.
Sandvik Coromant is a part of global industrial engineering group Sandvik and is at the forefront of developing manufacturing tools and machining solutions, with knowledge that drives the industry standards and innovations demanded by the metalworking industry now and in the next industrial era. Collaborations with educational institutions, extensive investment in research and development and strong partnerships with customers support the development of advanced machining technologies and systems that will change, lead and drive the future of manufacturing. Sandvik Coromant owns over 3100 patents worldwide, employs over 8,000 staff, and is represented in 130 countries.
Publiceringsdatum2017-12-11Så ansöker duSista dag att ansöka är 2018-01-31
Ange följande referens när du ansöker: 356608
Klicka på denna länk för att göra din ansökanFöretagAB Sandvik Coromant
AdressAB Sandvik Coromant
C/O SANDVIK AB
81181 SANDVIKEN
KontorsadressMossvägen 10
Jobbnummer 3847495
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