Customer Service Representative
Stanley Black & Decker Sweden AB / Kundservicejobb / Mölndal
Observera att sista ansökningsdag har passerat.
Visa alla kundservicejobb i Mölndal,
Göteborg,
Partille,
Härryda,
Kungsbacka eller i
hela Sverige Visa alla jobb hos Stanley Black & Decker Sweden AB i Mölndal,
Göteborg,
Borås,
Örebro,
Enköping eller i
hela Sverige It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People who care about making things better For Those Who Make The WorldTM. Sound like you? Join our top-notch team of nearly 60,000 professionals globally who are making their mark on some of the world's most beloved brands, including DWALT®, STANLEY® and BLACK+DECKER®
https://www.stanleyblackanddecker.com/Customer Service Specialist w. Danish (Gothenburg)
Location: Hybrid (3 days remote, 2 days in the Gothenburg office)
Purpose
As a Customer Service Specialist, you will be a person responsible for processing customers' orders and warranties in SAP, handling disputes, mails, phones and quotations for Denmark. Knowledge of Danish language is required.
You will be a full-time Customer Service Team member.
The Job (responsibilities):
• Everyday support of the Denmark customer service team
• Answering incoming calls with Danish-speaking clients.
• Processing customers' orders and warranties in SAP for assigned region
• Collaboration with local teams to reach common goals or to prevent backlogs
• Preparing and completing reports to monitor the workload
• Creating and updating internal procedures related to order entry
• Participating in quality improvement / team meetings
• Triage of the incoming emails
The Person (requirements):
• Language skills: strong Danish (at least C1 level); good English (at least B2)
• Previous experience in customer service is an advantage
• SAP knowledge is an advantage
• Can-do attitude
• Ability to work in virtual environment
• Ensuring high quality of work
• Compliance with Stanley Black & Decker Values and Ethics
We offer:
• Ambitious and motivating challenges
• Regular working hours (Monday to Friday)
• Competitive benefits package
• Add value to the business
• Work with a diverse team with varying backgrounds
And More:
• Grow: Be part of our global company with 20+ brands to grow and develop your skills along multiple career paths.
• Learn: Have access to a wealth of learning resources, including our Lean Academy, Coursera® and online university.
• Belong: Experience an awesome place to work, where we have mutual respect and a great appreciation for diversity, equity and inclusion.
• Give Back: Help us continue to make positive changes locally and globally through volunteerism, giving back and sustainable business practices.
Vi tar emot svenska och danska ansökningar!
Så ansöker du Sista dag att ansöka är 2023-03-11
Klicka på denna länk för att göra din ansökan Omfattning Detta är ett heltidsjobb.
Arbetsgivare Stanley Black & Decker Sweden AB (org.nr 556192-9760)
Flöjelbergsgatan 1C (
visa karta)
431 22 MÖLNDAL
Arbetsplats Stanley Black & Decker Sweden AB
Jobbnummer 7429139
Observera att sista ansökningsdag har passerat.