Customer Service Coordinator - Agilent Technologies AB - Supportteknikerjobb i Stockholm
Customer Service Coordinator
Agilent Technologies AB / Supportteknikerjobb / Stockholm
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Titel/Title: Customer Service Coordinator
Arbetsuppgifter/Job description
For our Customer Contact Center in Stockholm we are searching for a Customer Service Coordinator.
Your main responsibilities will include providing customer service as well as administrative support to internal and external customers in areas such as product order fulfillment processes and customer service requests. You will get inquiries via e-mail and phone and if necessary, you will take help of appropriate departments to solve them or you might forward the inquiries to second tier.
In our Contact Center we get numerous requests on a daily basis from our customers:
* in Pre-sales our customers need help and guidance in selecting products from a wide range of products. Good knowledge of our products/customer applications will help you advise our customers and pass business opportunities to our sales force.
* in Post-sales we need to qualify our customer's problem when facing issues whilst using our instrument. Quickly identifying the issue and being able to involve technical experts in an effective way is key to the satisfaction of our customers.
Utbildning, erfarenhet/Qualifications:
(professional training, experience, language skills)
This is a very exciting opportunity if you eager to take on new challenges and are a problem solver.
The candidate we are looking for has:
* Preferably you have a High School (Gymnasium) or Bachelor degree.
* You should be a customer-care person.
* You should be eager to build on your support ability, telephone skills and basic industry knowledge.
* While some experience would be an advantage, a positive, solutions-oriented approach and customer-focus are what will really drive your success.
* Besides Swedish we require fluent English to communicate with our international colleagues
About the company:
When measurement matters, engineers, scientists, manufacturers, businesses, researchers, and government agencies rely on Agilent tools and solutions. From home entertainment to homeland security, from food safety to network reliability, and from communicating wirelessly to discovering the genetic basis of disease, Agilent provides the measurement capabilities that make our world more productive and a safer, healthier, more enjoyable place to live.
No other company offers the breadth and depth of measurement tools and expertise to meet the world's critical requirements for electronic and bio-analytical measurement. With our long track record and our exclusive focus on measurement, Agilent is the global industry leader-by virtually any measure.

Publiceringsdatum
2008-03-03

Anställningstyp/arbetstider
Tills vidare
Heltid
Full time / permanent contract

Ersättning
Fast lön

Så ansöker du
Sista dag att ansöka är 2008-03-25
We invite you to find out more about us and apply directly online (insert your CV and register under job search number 2020296 to view) www.jobs.agilent.com
Ansökan kan skickas till e-postadress: magali.bonnamour@hunivers.com

Kontakt
Magali Bonnamour +34 933 427 497, magali.bonnamour@hunivers.com

Facklig kontakt
magali.bonnamour@hunivers.com

Företag
Agilent Technologies AB

Adress
Agilent Technologies AB
16494 KISTA

Kontorsadress
Agilent Technologies AB
Kronborgsgränd 23
KISTA

Kontaktuppgifter
Telefonnummer: 08-50648600

Jobbnummer
150782

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