Customer Service Coordinator - Agilent Technologies AB - Supportteknikerjobb i Stockholm
Customer Service Coordinator
Agilent Technologies AB / Supportteknikerjobb / Stockholm
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Titel/Title: Customer Service Coordinator Arbetsuppgifter/Job
description For our Customer Contact Center in Stockholm we are searching
for a Customer Service Coordinator. Your main responsibilities will include
providing customer service as well as administrative support to internal and
external customers in areas such as product order fulfillment processes and
customer service requests. You will get inquiries via e-mail and phone and if
necessary, you will take help of appropriate departments to solve them or you
might forward the inquiries to second tier. In our Contact Center we
get numerous requests on a daily basis from our customers: .in
Pre-sales our customers need help and guidance in selecting products from a wide
range of products. Good knowledge of our products/customer applications will
help you advise our customers and pass business opportunities to our sales
force. .in Post-sales we need to qualify our customer's problem when
facing issues whilst using our instrument. Quickly identifying the issue and
being able to involve technical experts in an effective way is key to the
satisfaction of our customers. Utbildning,
erfarenhet/Qualifications: (professional training, experience, language
skills) This is a very exciting opportunity if you eager to take on new
challenges and are a problem solver. The candidate we are looking for
has: .Preferably you have a High School (Gymnasium) or Bachelor
degree. .You should be a customer-care person. .You should be eager to
build on your support ability, telephone skills and basic industry knowledge.
* While some experience would be an advantage, a positive, solutions-oriented
approach and customer-focus are what will really drive your success.
* Besides Swedish we require fluent English to communicate with our
international colleagues About the company: When measurement
matters, engineers, scientists, manufacturers, businesses, researchers, and
government agencies rely on Agilent tools and solutions. From home entertainment
to homeland security, from food safety to network reliability, and from
communicating wirelessly to discovering the genetic basis of disease, Agilent
provides the measurement capabilities that make our world more productive and a
safer, healthier, more enjoyable place to live. No other company offers the
breadth and depth of measurement tools and expertise to meet the world's
critical requirements for electronic and bio-analytical measurement. With our
long track record and our exclusive focus on measurement, Agilent is the global
industry leader-by virtually any measure.


Tills vidare. Tillträde ASAP. Heltid. Dagtid. Full time / permanent contract.

Fast lön.

Magali Bonnamour +34 933 427 497. .

Så ansöker du
Ansökan via e-post .
We invite you to find out more about us and apply directly online (insert your
CV and register under job search number 2020296 to view)

Agilent Technologies AB
Kronborgsgränd 23
164 94 KISTA Tel 08-50648600
Mer information på


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